Technical Support Specialist Associate

🇺🇸 Doña Ana, NM 🕑 Full-Time 💰 $17 per Hour 💻 Information Technology 🗓️ May 23rd, 2026

Edtech.com's Summary

DACC is hiring a Technical Support Specialist Associate to provide IT support to faculty, staff, and students by deploying, installing, configuring, and troubleshooting Windows and macOS devices and related technology. The role involves managing software deployments, resolving technical issues, and collaborating with IT staff to maintain reliable technology services and infrastructure.

Highlights

Provide IT support including deployment, installation, configuration, and troubleshooting of Windows and macOS computers and mobile devices.
Support enterprise IT operations such as system imaging, software updates, antivirus solutions, and mobile device management.
Troubleshoot and maintain Apple devices running macOS/iOS operating systems.
Configure end-user devices for centralized authentication systems like Active Directory and Entra.
Collaborate with IT staff to resolve network, telephone, and system-related issues.
Escalate system, software, or network issues to central IT as necessary.
Require knowledge of current technology trends and strong problem-solving and communication skills.
Must have a high school diploma or GED plus two years of related experience or equivalent post-secondary education/certifications.
Preferred certifications include CompTIA, AWS, Cisco, or Microsoft industry certifications.
Compensation target hourly rate is $16.83 with a full-time schedule, Monday through Friday, 8 AM to 5 PM.