Technology Support Specialist, SPHHP Business Operations

🇺🇸 Buffalo, New York 🕑 Full-Time 💰 $70K - $75K 💻 Information Technology 🗓️ October 12th, 2026

Edtech.com's Summary

University at Buffalo is hiring a Technology Support Specialist, SPHHP Business Operations to plan, build, and launch information systems for the School of Public Health and Health Professions. The specialist keeps in-house software and network connections stable, resolves end-user software and connectivity problems, and trains users when needed. Reporting to the SPHHP IT Director, the role also serves as the operational hub for service requests and classroom technology support.

Highlights

Maintain and configure IT management tools such as Lansweeper, SCCM, Jamf, Windows Defender, BeyondTrust, and Box
Keep applications and infrastructure available, with procedures for ongoing server management
Support faculty, staff, and students with hardware, software, printers, mobile devices, and related technologies
Coordinate and track technology service requests with SPHHP Technology Services
Resolve large-scale technical issues together with UBIT/HSIT and other campus partners
Provide end-user technology support for classrooms, including audiovisual and hybrid meeting tools
Train other IT staff when new tools are introduced
Hold a bachelor's degree or an equivalent combination of education and experience
Earn $70,000 - $75,000 per year in a UUP professional appointment
Report to the SPHHP IT Director on the South Campus