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University of North Carolina at Chapel Hill

Technology Support Technician

🇺🇸 Chapel Hill, NC

🕑 Full-Time

💰 $65K - $75K

💻 Information Technology

🗓️ September 1st, 2025

TCP/IP

Edtech.com's Summary

UNC-Chapel Hill is hiring a Technology Support Technician. This role provides technical expertise and support for broadcasting, IT, and project management at WUNC Radio, ensuring broadcast transmissions and computing systems operate smoothly. The technician serves as the primary IT support contact, handles installation, maintenance, diagnostics, and assists with broadcast system integrations to prevent disruptions.

Highlights
  • Maintain and support broadcasting IT infrastructure and network systems across multiple locations.
  • Provide first point of contact IT support including installation, maintenance, and troubleshooting of hardware, software, and networking.
  • Assist engineering with broadcast systems integration and satellite feed monitoring.
  • Work as part of a team and independently, supporting both on-site and remote technical issues.
  • Manage remote access to transmitter site systems and satellite receivers.
  • Proficient knowledge required in MS, Mac, Linux operating systems, Google Suite, Microsoft systems, and project management software.
  • Strong understanding of LAN, WAN, WLAN, TCP/IP, network security, and firewall management.
  • Minimum qualifications include high school diploma with at least one year technology experience or equivalent education/experience; advanced level requires additional year of experience.
  • Preferred qualifications include advanced IT degree and experience with digital and radio broadcast technologies.
  • Salary range between $65,000 and $75,000 for full-time permanent employment with possible weekend, holiday, and varied hours.