Chartwell Law
Technology Trainer
Edtech.com's Summary
Technology Trainer is hiring a Technology Trainer. The role involves providing one-on-one coaching and group training sessions to attorneys and staff, managing training materials, supporting onboarding, and testing new legal technology software to keep the firm updated with evolving tools and best practices.
Highlights
- Provide one-on-one training and coaching for attorneys and staff based on help-desk requests
- Deliver structured technology training courses and maintain training materials
- Manage and update document templates and forms, with related training
- Assist with onboarding new attorneys and staff and maintain recorded training sessions
- Identify training needs by analyzing help-desk trends and requests
- Test new software and assist in process improvements
- Proficient in Microsoft Office Suite, SharePoint, and familiar with Aderant, NetDocuments is a plus
- Bachelor's degree in education, business administration, or related field required, with 2+ years training experience
- Experience in legal or law firm setting preferred but not required; strong communication and organizational skills necessary
- Salary range from $65,000 to $80,000 annually
Technology Trainer Full Description
Technology Trainer
Fully Remote • FULLY REMOTE, PA • Administrative
Fully Remote • FULLY REMOTE, PA • Administrative
Job Type
Full-time
Description
The Technology Trainer supports attorneys and staff by delivering one on one coaching, leading structured training sessions, and maintaining firmwide templates, forms, and learning materials. This role identifies training needs, assists with onboarding, tests new software, and helps ensure the firm stays current with evolving legal technology tools and best practices.
Primary Job Duties:
- Provide one-on-one training, coaching, and support to attorney and staff in response to help-desk requests
- Post training sessions to SharePoint Calendar
- Manage and maintain document templates and forms; provide training on templates and forms as needed
- Deliver technology training courses according to session outline
- Participate in planning for new course development in conjunction with the Technology Learning and Development Manager
- Identify trends and training needs based on help sessions and reoccurring help-desk tickets
- Assist with testing new software and processes
- Review training materials
- Review and respond as appropriate to requests within the training inbox
- Assist with creating and maintaining recorded trainings,
- Assist with onboarding and orientation of new attorneys and staff
- Stay current on the latest developments in legal services technology
Key Competencies:
- Communicating - Legal Professionals provide the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message.
- Conflict Management - Legal Professionals address problems openly and objectively and bring substantial conflicts and disagreements into the open with the intention of resolving issues in an unemotional and constructive manner.
- Professionalism - Legal Professionals set high standards and serve as role models for work performance, ethical conduct, and respect for others. They consistently conduct themselves in a manner consistent with generally accepted moral principles and values and within the guidelines and best practices of their profession.
- Planning & Priority Setting - Legal Professionals identify priorities and develop detailed action plans that include objectives, accountabilities, time frames, standards, review stages, and contingencies.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#LI-Remote
Requirements
- Bachelor's degree in education, business administration, or a related field
- 2+ years of experience in a training or coaching role
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to work independently and in a team environment
- Maintain confidentiality and adhere to ethical standards
- Proficient in Microsoft Office Suite, SharePoint, and other technology platforms
- Knowledge of Aderant, NetDocuments, or other document management system is a plus
- Ability to quickly learn new software and processes
- Adept at troubleshooting and problem-solving
- Experience in a law firm or legal setting is preferred, but not required
Salary Description
$65,000 - $80,000
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