Telecommunications Administrator

🇺🇸 Irvine, California 🕑 Full-Time 💰 $92K - $170K 💻 Information Technology 🗓️ September 19th, 2026

Edtech.com's Summary

University of California, Irvine is hiring a Telecommunications Administrator who keeps the campus's enterprise phone, voicemail, call-center, and 911 services running for faculty, staff, and students. The administrator supports the Mitel PBX, Microsoft Teams Phone, AWS Connect, and analog gateway infrastructure, with a current focus on migrating the campus to Teams Phone as part of a broader telecommunications modernization effort. The role also handles vendor coordination, technical documentation, inventory records, and telecommunications billing.

Highlights

Administer Microsoft Teams Phone features including Direct Routing, Auto Attendants, Call Queues, and Emergency Calling.
Troubleshoot and resolve complex issues across the Mitel PBX, AWS Connect, and analog gateway systems.
Drive the campus-wide migration to Microsoft Teams Phone as the primary modernization initiative.
Configure and maintain analog gateways and SIP trunking for campus telecommunications.
Analyze network and telecom performance data using diagnostic and management tools.
Coordinate with vendors and provide technical leadership on telecommunications projects.
Maintain technical documentation, inventory records, and telecommunications billing accuracy.
Possess a bachelor's degree or equivalent experience, three to five years in telecommunications, and a valid driver's license for on-site campus work.
Qualify for a salary between $92,394 and $169,671 in this fully on-site role.