Rutgers University
Telecommunications Analyst II
🇺🇸 Hybrid - Piscataway, NJ
🕑 Full-Time
💰 $78K - $111K
💻 Other
🗓️ August 25th, 2025
Edtech.com's Summary
- Responsible for network infrastructure monitoring, problem management, equipment analysis, repair, configuration, and service provisioning.
- Handles support ticket fulfillment, incident management, and NOC call center technical support.
- Maintains and updates procedures, documentation, reports, and network operations center tools and resources.
- Manages change and incident communications within the network environment.
- Requires practical telecommunications and networking skills, knowledge of local data networking technologies, and experience with routing/switching.
- Proficient in network and service management software such as ServiceNow, HPOV, NetMRI, Splunk, Cisco ISE, Juniper MIST, and Infoblox IPAM.
- Minimum qualifications include a bachelor's degree in a technical field and two years of relevant experience or equivalent education/training.
- Preferred certifications include CCNA, JNCIA, and ITIL Foundation V3; knowledge of Juniper JUNOS and Cisco IOS is also preferred.
- Salary range spans from $77,661 to $111,027 with flexible compensation based on qualifications and experience.
- Works under the Rutgers Office of Information Technology – Telecommunications department and reports to the IT Manager.
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