The Agora Companies
Trainer
CRM
LMS
Edtech.com's Summary
The Agora Companies is hiring a Trainer to develop and deliver comprehensive training programs that enhance employees' skills across various teams. The role involves conducting engaging sessions, assessing learner performance, updating training materials, and supporting compliance initiatives.
Highlights
- Develop and deliver in-person and remote training programs including onboarding, role-specific skills, compliance, and professional development.
- Facilitate training sessions for diverse teams and assess learner performance with constructive feedback.
- Maintain and update training materials and ensure compliance with current processes and regulatory requirements.
- Track training outcomes such as completion rates and assessment scores.
- Conduct training needs analyses and support a continuous learning culture.
- Preferred familiarity with LMS and KMS platforms, compliance training, and technical aptitude for complex systems and CRM platforms.
- Requires 1+ year of training or learning & development experience, strong facilitation and presentation skills.
- Compensation ranges from $48,000 to $54,000 USD annually.
- Supports cross-functional training for over 10 affiliated publishing groups focused on finance, health, and lifestyle sectors.
- Full-time position with an initial in-office training period followed by hybrid work options.
Trainer Full Description
Trainer
Job Category: Admin
Requisition Number: TRAIN001260
- Full-Time
The Agora Companies
Baltimore, MD 21202, USA
Baltimore, MD 21202, USA
Job Details
Description
Who are we?
The Agora Companies service 10+ affiliated publishing groups all around world. These publishing groups are focused on developing information and products that help individuals control their own destiny when it comes to matters of finance, health and lifestyle.
Agora is seeking a Trainer to join its team. This role supports our commitment to organizational excellence by developing and delivering training programs across a range of teams and business needs. This is a full-time position with meaningful impact.
You will work cross-functionally to ensure that employees at all levels have the knowledge, skills, and tools they need to perform effectively and in accordance with company standards.
This role requires an initial in-office training and onboarding period of three months, after which employees may transition to hybrid work based on the business need.
Responsibilities:
- Develop and deliver training programs both in-person and remote, spanning onboarding, role-specific skills, compliance requirements, and ongoing professional development
- Facilitate engaging training sessions for a variety of teams and audiences
- Assess learner performance and provide feedback to support skill development and knowledge retention
- Maintain and update training materials, documentation, and resources to reflect current processes, products, and regulatory requirements
- Support legal and compliance training initiatives to ensure employees understand and adhere to relevant policies and standards
- Track and report on training outcomes, including completion rates, assessment scores, and post-training performance
- Conduct training needs analyses and gap assessments to identify opportunities and contribute to a culture of continuous learning across the organization
- Remain flexible and take on additional responsibilities as the role evolves
Qualifications:
- 1+ year of experience in a training, coaching, or learning & development role; experience across multiple departments or subject areas is a plus
- Strong facilitation, presentation, and interpersonal skills with the ability to engage learners across varying topics and formats
- Experience developing training materials, job aids, and curriculum independently
- Familiarity with compliance or regulatory training is preferred but not required
- Strong ability to assess performance and deliver constructive, motivating feedback
- Familiarity with LMS and KMS platforms a plus
- Ability to manage multiple priorities and adapt in a fast-paced environment
- Strong technical aptitude with the ability to rapidly learn complex systems, CRM platforms, and evolving product content
Compensation Range – $48k to $54k USD
Location(s) & Work Arrangement – Baltimore, MD /Hybrid
What We Offer
We offer a wide variety of benefits, programs, and services to our employees, including:
- Medical, vision, and dental insurance plans
- 401(k) plan with employer matching
- Generous vacation time and paid holidays
- Casual dress code
- Highly flexible environment
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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