Edtech.com's Summary

WCG is hiring a Trainer/Instructional Designer responsible for creating and maintaining training programs, instructional content, and virtual training sessions for WCG's software products. The role involves designing blended learning solutions, developing user guides, and collaborating with various teams to ensure accurate and effective training resources.

Highlights

Develop and maintain training materials including user guides, eLearning modules, and instructor-led content.
Deliver virtual training sessions and design interactive storyboards for software applications.
Use tools such as Microsoft Office, Articulate 360, Adobe Creative Cloud, TechSmith Snagit, Camtasia, and WalkMe.
Apply instructional design principles, adult learning theory, and eLearning development methodologies.
Collaborate with project managers, training specialists, IT partners, and clients to assess learning needs.
Minimum of 2 years experience designing blended learning solutions; clinical research software experience preferred.
Strong communication and presentation skills for virtual training delivery using Microsoft Teams and Zoom.
Bachelor’s degree in Instructional Design/Technology or equivalent experience required.
Base salary ranges from $58,860 to $91,500 based on experience and qualifications.
Comprehensive benefits including health, dental, vision, 401k with match, flexible PTO, and career development opportunities.

Trainer/Instructional Designer Full Description

Trainer/Instructional Designer (Remote)

General Information

Location: Cary, NC, Remote

Organization: WCG

Job Type: Full Time - Regular

Description and Requirements

ABOUT WCG: WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG: At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
Employee Assistance Programs and additional work/life resources
Referral Bonuses and Tuition Reimbursement
Flexible PTO
Volunteer Time Off to benefit the community
Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement

The expected base salary range for this position is $58,860-$91,500. This salary range may vary based on the candidate’s qualifications, experience, skills, education, and geographic location.

JOB SUMMARY: The Trainer/Instructional Designer is responsible for developing and maintaining training programs and learning resources for WCG products and software solutions. The role focuses primarily on instructional design, content development, and virtual training delivery. Types of materials include user guides, quick-reference guides, how-to videos, eLearning modules, and instructor-led training materials.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
Develops software reference documentation, designs storyboards for interactive content, facilitates virtual training sessions for clients as needed, and applies a working knowledge of instructional design principles and online content development tools.
Designs, develops and implements effective blended training solutions by collaborating with project managers, training specialists, department leaders, IT partners, and clients to assess learning needs and ensures deliverables are completed on time.
Ensures all training resources are technically sound, accurate, complete, and aligns with developmental standards defined.
Continuously learns new products and updates, synthesizing information into clear instructional materials, job aids, and FAQs that support timely, accurate product understanding.
Performs other related duties as assigned to support department and organizational objectives.
Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS: Bachelor’s degree in Instructional Design/Technology, or equivalent combination of education, skills, and experience to perform the job.

QUALIFICATIONS/EXPERIENCE:

Minimum of two (2) years of experience designing and implementing blended learning solutions for software applications required; experience with clinical research software preferred.
Strong communication and presentation skills, with the ability to deliver engaging and effective virtual training content.
Experience using instructional design and multimedia development tools (e.g., Microsoft Office products, Articulate 360, Adobe Creative Cloud, TechSmith Snagit, Camtasia, WalkMe) to create diverse learning assets.
Working knowledge of instructional design principles, adult learning theory, learning management systems (LMS), and eLearning development methodologies.
Ability to evaluate, select, and adopt new development tools to meet evolving business needs.
content management practices.
Solid working knowledge of virtual training delivery techniques and tools (Microsoft Teams, Zoom).

TRAVEL REQUIREMENTS:

☒ 0% – 5% | ☐ 5% - 10% | ☐ 10% - 20% | ☐ 20% - 50% | ☐ >50%

Physical and Sensory Requirements: The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high. #LI-Remote

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.

Original Job Description

Trainer/Instructional Designer (Remote)

General Information

Location: Cary, NC, Remote

Organization: WCG

Job Type: Full Time - Regular

Description and Requirements

Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
Employee Assistance Programs and additional work/life resources
Referral Bonuses and Tuition Reimbursement
Flexible PTO
Volunteer Time Off to benefit the community
Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement

The expected base salary range for this position is $58,860-$91,500. This salary range may vary based on the candidate’s qualifications, experience, skills, education, and geographic location.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
Develops software reference documentation, designs storyboards for interactive content, facilitates virtual training sessions for clients as needed, and applies a working knowledge of instructional design principles and online content development tools.
Designs, develops and implements effective blended training solutions by collaborating with project managers, training specialists, department leaders, IT partners, and clients to assess learning needs and ensures deliverables are completed on time.
Ensures all training resources are technically sound, accurate, complete, and aligns with developmental standards defined.
Continuously learns new products and updates, synthesizing information into clear instructional materials, job aids, and FAQs that support timely, accurate product understanding.
Performs other related duties as assigned to support department and organizational objectives.
Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS: Bachelor’s degree in Instructional Design/Technology, or equivalent combination of education, skills, and experience to perform the job.

QUALIFICATIONS/EXPERIENCE:

Minimum of two (2) years of experience designing and implementing blended learning solutions for software applications required; experience with clinical research software preferred.
Strong communication and presentation skills, with the ability to deliver engaging and effective virtual training content.
Experience using instructional design and multimedia development tools (e.g., Microsoft Office products, Articulate 360, Adobe Creative Cloud, TechSmith Snagit, Camtasia, WalkMe) to create diverse learning assets.
Working knowledge of instructional design principles, adult learning theory, learning management systems (LMS), and eLearning development methodologies.
Ability to evaluate, select, and adopt new development tools to meet evolving business needs.
content management practices.
Solid working knowledge of virtual training delivery techniques and tools (Microsoft Teams, Zoom).

TRAVEL REQUIREMENTS:

☒ 0% – 5% | ☐ 5% - 10% | ☐ 10% - 20% | ☐ 20% - 50% | ☐ >50%

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