The Inland Real Estate Group of Companies, Inc.
Training and Administrative Manager
🇺🇸 Hybrid - Oak Brook, IL
🕑 Full-Time
💰 $84K - $100K
💻 Learning & Development
🗓️ July 31st, 2025
LMS
Storyline
Edtech.com's Summary
Inland Devon is hiring a Training and Administrative Manager to lead and manage company-wide training programs, policy documentation, and internal communications. The role involves developing scalable training materials, maintaining the Operations Manual, coordinating policy updates, and supporting cross-departmental compliance and communication efforts.
Highlights
- Design and implement training programs for field and corporate staff, including onboarding and leadership development.
- Create and manage digital learning content such as eLearning courses and videos.
- Maintain and update the Inland Devon Operations Manual and associated policy documents.
- Develop internal communications aligned with company tone and partner with leadership on messaging.
- Collaborate with multiple departments including Operations, HR, compliance, and IT to align training with business and legal requirements.
- Ensure training content adheres to federal, state, and company compliance standards, including OSHA safety protocols.
- Organize company-wide meetings, training summits, and employee engagement events.
- Requires 5+ years of experience in training development or operations administration; experience in self-storage or retail multi-unit operations preferred.
- Proficient with Microsoft Office, Adobe Creative tools, Articulate Storyline, LMS platforms, and familiarity with Dayforce or similar HRIS.
- Annual salary range: $84,364 - $100,000 with comprehensive benefits including medical, 401(k) match, paid leave, and tuition reimbursement.
Training and Administrative Manager Full Description
Training and Administrative Manager
Req #1464
Oak Brook, IL, USA
Job Description
The Training and Administrative Manager plays a strategic and hands-on role in the development, implementation, and oversight of Inland Devon’s company-wide training initiatives, policy and procedural documentation, administrative communications, and more. This individual will serve as the central point of accountability for maintaining the Operations Manual, updating policies, creating standardized training materials, managing internal communication strategies, and supporting the alignment of training and compliance across departments. This role is critical in ensuring operational consistency, compliance, and the ongoing development of our team members at all levels.
CORE RESPONSIBILITIES:
Training Development & Execution:
- Design, build, and maintain scalable training programs for all levels of field and corporate staff, including onboarding, Operations, compliance, and professional development.
- Create and manage digital learning content and curricula (eLearning courses, job aids, videos, etc.) to support learning across all store locations.
- Oversee in-person and virtual training sessions including New Hire Orientation, Manager Development, and Leadership Training.
- Implement assessments to validate training effectiveness and track skill development post-training.
Operations Manual & Policy Management
- Support the development and refinement of the Inland Devon Operations Manual by assisting with content creation and periodic reviews.
- Collaborate with Senior Leadership to review existing SOPs and help develop, document, and communicate new policies or procedural updates.
- Assist in maintaining version control of all documents to ensure teams have access to the most current and accurate information.
Internal Communication & Policy Rollout
- Develop and distribute approved internal communications such as policy updates, program launches, compliance reminders, and operational memos in alignment with company tone and brand.
- Partner with Senior Leadership to craft clear, strategic communications that support business priorities and cultural alignment.
- Oversee the organization and accessibility of training and policy documents within the company’s internal systems (e.g., Dayforce Hub, DSS, and/or LMS).
Administrative & Cross-Functional Support
- Act as liaison between Operations, HR, compliance, and IT teams to ensure training aligns with legal requirements, employee expectations, and business objectives.
- Support initiatives that drive field team accountability, such as compliance tracking, policy acknowledgment, and training completions.
- Partner with leadership to gather training feedback and make data-driven improvements to content and delivery methods.
Compliance & Process Standardization
- Ensure all training content and documentation supports federal, state, and company-specific compliance standards.
- Collaborate with Risk and Safety teams to include safety training protocols in line with OSHA and industry best practices.
- Implement consistent review and approval workflows for operational documents and training content.
Company Meetings and Event Coordination
- Oversee the planning and execution of company-wide meetings, including annual training summits, regional leadership events, and internal workshops.
- Coordinate logistics such as scheduling, agenda development, material preparation, technology setup, and venue arrangements.
- Partner with executive leadership to ensure meetings align with strategic goals and provide clear follow-up communication and action items.
- Support special events and employee engagement initiatives, ensuring consistency, professionalism, and strong internal communication throughout.
QUALIFICATIONS:
Education:
- Bachelor's degree in Business, Communications, Organizational Development, Instructional Design & Learning Technology, Education or related field, or equivalent experience in a similar role.
Experience:
- 5+ years of experience in training development, instructional design, or operations administration.
- Experience in the self-storage industry or retail multi-unit operations highly preferred.
- Strong knowledge and demonstrated implementation of adult learning principles and theories, policy writing, and corporate communications.
Skills:
- Proven ability to manage multiple projects simultaneously while maintaining attention to detail.
- Strong analytical, organizational, critical thinking, and cross-functional collaboration skills.
- Self-starter with the ability to work independently and collaboratively.
- Excellent written, verbal, and interpersonal communication skills.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word), Adobe Creative tools, Articulate Storyline, and Learning Management Systems (LMS).
- Familiarity with Dayforce or similar HRIS systems a plus.
Core Competencies:
- Strategic Thinking & Execution
- Policy and Document Management
- Communication and Presentation Skills
- Cross-Departmental Collaboration
- Process Improvement & Change Management
- Multimedia Design and Development
Annual Base Salary Range: $84,364 - $100,000.
Inland offers a competitive range of benefits for eligible Full-time employees:
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time, Nine Paid Holidays, Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
This position is eligible as an internal promotion opportunity.
To learn more about the Benefits Inland offers its employees please click the link to learn more.
We are a drug-free workplace. Pre-employment background checks and drug screening is performed on all new hires, in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
We are an E-Verify employer. Please click the following link to learn more.
We are an E-Verify employer. Please click the following link to learn more.
Job Details
Pay Type
Salary
Hiring Min Rate
84,364 USD
Hiring Max Rate
100,000 USD
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