CEVA Logistics
Training & Development Specialist I
🇺🇸 Remote - US
🕑 Full-Time
💰 $85K - $106K
💻 Learning & Development
🗓️ September 24th, 2025
Edtech.com's Summary
CEVA Logistics is hiring a Training & Development Specialist I. The role involves delivering hands-on training for warehouse and office staff, supporting system adoption, and collaborating with teams to create user-friendly training materials aligned with Manhattan WMS/OMS. The specialist will provide on-site coaching during system rollouts, support issue resolution, and continuously improve training programs.
Highlights
- Develop and deliver standardized training curriculum for Manhattan WMS/OMS and operational workflows.
- Provide hands-on training and coaching to operations and administrative staff during system deployments.
- Create and maintain training materials, including work instructions, job aids, and quick reference guides.
- Offer first-line support for users during go-live and assist with User Acceptance Testing (UAT).
- Collaborate closely with Implementation Engineers and Process Super Users to ensure training aligns with system configuration and best practices.
- Requires experience with Manhattan WMS systems, especially Manhattan Active, and knowledge of logistics operations.
- Must have 3+ years of related experience, strong interpersonal and communication skills, and proficiency in Microsoft Office.
- Preferred bilingual ability in Spanish and English; willingness to travel extensively (50-75%) across North America.
- Pay range: $85,196 - $106,495 with competitive salary, travel compensation, and comprehensive benefits including health, dental, vision, life insurance, 401(k) with company match, and tuition reimbursement.
- Education requirement: High school diploma minimum; associate or bachelor’s degree preferred.
Training & Development Specialist I Full Description
Training & Development Specialist I
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Pay range: $85,196 - $106,495
YOUR ROLE
As a Trainer, you will be embedded with deployment teams to deliver hands-on training to warehouse and office staff, support end-user adoption, and provide operational expertise during system cutovers. You will work closely with Implementation Engineers, Process Super Users, and the Implementation Training Manager to translate complex systems and process changes into user-friendly training experiences. We are looking for an experienced Trainer to lead the development and delivery of all training materials, tools, and programs to support user adoption and operational readiness.
WHAT YOU WILL DO
Training & Support
- Build and maintain a standardized training curriculum aligned to Manhattan WMS/OMS capabilities and operational workflows.
- Deliver hands-on training sessions for site operations and administrative staff using Manhattan IT System Stack.
- Translate system and process documentation into practical, user-friendly instruction.
- Provide on-site coaching and shoulder-to-shoulder support during go-live and ramp-up periods.
- Guide users on day-to-day tasks such as receiving, picking, inventory management, and order fulfillment using the new systems.
- Define role-based learning paths and system usage expectations for each user group.
Documentation & Tools
- Collaborate with Implementation Engineers and Process Super Users to develop and maintain work instructions, job aids, quick reference guides, and process documentation.
- Ensure all training materials are consistent with configuration, process design, and CEVA best practices.
- Capture real-time feedback from trainees to continuously improve training content and methods.
Deployment Readiness & Issue Resolution
- Serve as a first line of support for user questions and issues during and after go-live.
- Identify and escalate system issues or knowledge gaps to the appropriate teams.
- Support User Acceptance Testing (UAT) and validate training effectiveness through floor-level observation.
Continuous Improvement
- Capture feedback from each deployment to enhance training materials and improve future rollouts.
- Maintain a library of updated training documents, including SOPs, work instructions, quick reference guides, and e-learning modules.
- Ensure training aligns with CEVA’s commitment to operational excellence and safety.
WHAT WE ARE LOOKING FOR
Education & Experience
- High school diploma required; associate or bachelor’s degree preferred.
- 3+ years of experience in warehouse operations, training, or systems support.
- Experience with Manhattan WMS systems (Manhattan Active preferred) and logistics processes is highly desirable.
- Prior involvement in technology or process rollouts is strongly preferred.
Skills & Competencies
- Strong interpersonal skills with the ability to train and support a variety of audiences.
- Comfortable working in fast-paced, hands-on warehouse environments.
- Clear communicator with the ability to simplify complex topics.
- Proficient with Microsoft Office (especially PowerPoint and Excel); familiarity with learning tools a plus.
- Willing and able to travel extensively to deployment sites across North America.
- Strong preference for bilingual candidate able to conduct training in Spanish and English
WHAT WE OFFER
- Competitive salary and travel compensation.
- Full suite of benefits including health, dental, vision, and life insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Opportunities to grow within a global logistics leader.
Location:
Remote, preferrably in Indianapolis, IN / 50 – 75% Travel Required (North America)
Remote, preferrably in Indianapolis, IN / 50 – 75% Travel Required (North America)
#LI-JS1
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
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