Edtech.com's Summary

Brown & Brown is hiring a Training Education Specialist. This role involves developing and delivering training programs, onboarding retail team members on various software applications, and continuously improving training strategies to support business objectives. The specialist works independently while collaborating with leaders and team members to ensure effective learning and performance assessment.

Highlights

Onboard and train retail team members on multiple software platforms including AMS360, ImageRight, Microsoft Dynamics, and Copilot.
Conduct formal virtual and in-person training sessions including workshops, webinars, and one-on-one coaching.
Develop and update training materials, curriculums, and tools based on research and team feedback.
Assess teammate performance and training needs by observing and consulting with team leaders.
Collaborate with teams to test and verify software processes prior to training deployment.
Required skills include expertise in insurance or training industries, proficiency with Office 365, Microsoft Dynamics, and knowledge of AI tools like Copilot.
Minimum qualifications include a Bachelor’s or Master’s degree in Insurance or Training and 3+ years of relevant experience.
Willingness to travel up to 60% as needed.
Understanding of Property & Casualty and/or Employee Benefit coverage and insurance management systems training.
Compensation ranges from $65,000 to $75,000 annually.

Training Education Specialist Full Description

Training Education Specialist

Remote

Remote - USA

Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Training Education Specialist to join our growing team!

A Training Education Specialist has experience in the insurance, technology or training industry and is a Subject Matter Expert in a multitude of software applications. They develop research materials and methods, develop training, update existing training, establish curriculums, deliver teammate training, assess teammate performance and communicate with Leaders to ensure teammate success. This role leverages their expertise in insurance and/or training to work independently to deliver training programs and curriculum to support business objectives.

How You Will Contribute: 

Onboard and train Retail team members coming onto various applications and platforms.
Train team members by conducting formal virtual and in-person courses, workshops, webinars and one-on-one training (onsite and remotely).
Determine training needs by listening to team members, observing encounters, reviewing available data and conferring with Team Leaders.
Work alongside the team to continually improve our training strategy by exploring new approaches and techniques.
Develop materials and tools through information gained by research, study, collaboration and assessment.
Optimize current processes and programs based upon feedback and expertise.
Collaborate in the creation and upkeep of materials and tools schedule.
Work closely with team to ensure that all capabilities and processes are fully tested and verified prior to formal and informal training.
Keep up with the ever-changing demands of a multitude of software programs; including but not limited to: AMS360, ImageRight, Microsoft Dynamics, Copilot, PowerPoint and other Office 365 products.

Skills & Experience to be Successful:

Bachelor’s or Master’s degree in Insurance or Training
3+ years’ experience, in the technology or insurance industry
Able to travel 0-60%
Creative approach to training and development of team members
Passionate and enthusiastic about team member growth
Experience working and/or training within the Microsoft Dynamics platform
Knowledge of Copilot and other AI tools
Proficient with all Office 365 products available to team members
Knowledge of P&C and/or Employee Benefit coverage and processes
Prior experience in insurance management system training

#IH

Pay Range$65k - $75k Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”

Original Job Description

Training Education Specialist

Remote

Remote - USA

Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Training Education Specialist to join our growing team!

How You Will Contribute: 

Onboard and train Retail team members coming onto various applications and platforms.
Train team members by conducting formal virtual and in-person courses, workshops, webinars and one-on-one training (onsite and remotely).
Determine training needs by listening to team members, observing encounters, reviewing available data and conferring with Team Leaders.
Work alongside the team to continually improve our training strategy by exploring new approaches and techniques.
Develop materials and tools through information gained by research, study, collaboration and assessment.
Optimize current processes and programs based upon feedback and expertise.
Collaborate in the creation and upkeep of materials and tools schedule.
Work closely with team to ensure that all capabilities and processes are fully tested and verified prior to formal and informal training.
Keep up with the ever-changing demands of a multitude of software programs; including but not limited to: AMS360, ImageRight, Microsoft Dynamics, Copilot, PowerPoint and other Office 365 products.

Skills & Experience to be Successful:

Bachelor’s or Master’s degree in Insurance or Training
3+ years’ experience, in the technology or insurance industry
Able to travel 0-60%
Creative approach to training and development of team members
Passionate and enthusiastic about team member growth
Experience working and/or training within the Microsoft Dynamics platform
Knowledge of Copilot and other AI tools
Proficient with all Office 365 products available to team members
Knowledge of P&C and/or Employee Benefit coverage and processes
Prior experience in insurance management system training

#IH

Pay Range$65k - $75k Annual

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

The Power To Be Yourself

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Edtech.com's Summary

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