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edtech.com
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Annexus Health

Training Specialist

🇺🇸 Remote - US

🕑 Full-Time

💰 TBD

💻 Learning & Development

🗓️ November 17th, 2025

Edtech.com's Summary

Annexus Health is hiring a Training Specialist. The role involves developing and delivering engaging virtual training sessions for customers, facilitating onboarding, managing online registrations, updating training materials, and collaborating with internal teams to address customer training needs and improve the overall training experience.

Highlights
  • Lead virtual, instructor-led training sessions for customers.
  • Facilitate onboarding experiences for new clients and users.
  • Manage online training registration using GoTo Webinar and Microsoft Teams.
  • Update AssistPoint® training materials to reflect product releases.
  • Identify customer needs to develop new training sessions and collaborate with stakeholders.
  • Track attendance and report monthly and quarterly training metrics.
  • Stay informed on virtual learning industry trends and best practices.
  • Proven experience delivering virtual training, preferably in healthcare or technology.
  • Proficiency with Microsoft Teams, GoTo Webinar, or similar platforms.
  • Familiarity with healthcare billing and financial counseling is a plus.

Training Specialist Full Description

Training Specialist

United States

Diverse experiences. A shared passion.

At Annexus Health, we are a team of dedicated professionals with backgrounds in life sciences, healthcare software technology development, and the healthcare provider setting. While we approach our work from different angles, we are united by our commitment to reducing financial and administrative burdens across the patient access journey to improve access to care and combat financial toxicity at both the patient level and the healthcare provider level.

Training Specialist
We are seeking an energetic and talented Training Specialist to develop and deliver engaging customer training sessions. Reporting to our Director, Training and Development, this role will be a core member of our Training Team. You will collaborate with team members to deliver high-quality training for Annexus Health customers. If you’re highly motivated, passionate about training, and eager to join a fast-growing start-up focused on making a difference for patients, then we would love to meet you! 

What You Will Do:
  • Lead engaging, effective, high-quality virtual, instructor-led customer training sessions 
  • Facilitate engaging onboarding experiences for new clients and users 
  • Create and manage the online registration experience for the virtual customer training sessions (currently using GoTo Webinar and Microsoft Teams)  
  • Adjust AssistPoint® training materials to align with product releases 
  • Identify customer needs for new training sessions and/or materials to address gaps, and partner with internal stakeholders to generate ideas for special training webinars
  • Document training attendance and support the reporting of monthly and quarterly training metrics 
  • Stay current on industry trends and best practices in virtual learning, and continuously look for ways to improve the customer training experience 

About You:
  • Proven experience delivering virtual training, ideally in a healthcare or technology setting
    • Familiarity with healthcare billing and financial counseling is a plus 
  • Excellent communication and presentation skills, including the ability to simplify complex topics and tailor to diverse audiences 
  • Strong command of Microsoft Teams, GoTo Webinar, or similar software
  • Team player who is invested in helping others grow and succeed
  • Strong learning agility; enjoy and excel in an environment where it is required to adapt to continuous software development updates 
  • Strong interpersonal skills and ability to work with a wide range of people in order to build relationships both internally and externally 
  • Ability to thrive in a high-growth and sometimes chaotic environment 
  • Driven to make a difference 
  • Love to have fun! 

Annexus Health is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. 
Read more about the Annexus Health culture at annexushealth.com/about/. 

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