Edtech.com's Summary

Vena Solutions is hiring a Training Specialist to join their Customer Training team. The role involves delivering live remote instructor-led sessions, webinars, and internal training, as well as developing and maintaining training materials and processes to improve product mastery for customers, partners, and employees.

Highlights

Facilitate live remote instructor-led training and webinars for various audiences.
Design learning curricula and instructional resources using adult learning theories.
Create and continuously improve training materials to enhance the customer journey.
Collaborate with Product & Technology, Customer Success, and Marketing teams to align training with company goals.
Maintain training records in the Learning Management System (LMS) and manage learner support.
Require 2+ years of training or consulting experience, preferably in SaaS.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and web-based meeting platforms.
Strong presentation and communication skills adaptable to different audience personas.
Compensation includes competitive total rewards with Employee Stock Options, retirement benefits, and growth opportunities.
Offers flexible work arrangements and supports remote, hybrid, or in-office options within Canada.

Training Specialist Full Description

Training Specialist

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or entirely remotely within Canada.

Vena Solutions is looking for a Training Specialist to join our Customer Training team. An ideal candidate will be someone who can deliver a best-in-class training experience for Vena including customers, partners and internal employees. The trainer will be responsible for facilitating live (primarily remote) instructor-led sessions, webinars and internal training, alongside aiding in the development and maintenance of training materials and processes. You will also assist in identifying and prioritizing the needs of training at Vena and support the creation of internal and external resources to continue to build out and extend our current training offerings.

How You'll Make an Impact

Facilitate live (primarily remote) instructor-led training and webinars to customers, partners and internal teams with a focus on improving Vena product mastery.
Utilize principles of instructional design, technology, and adult learning theory to design learning curriculum, tools, or other instructional resources
Create, revise and edit high-quality training materials using a variety of formats to support and make continuous improvements to the customer journey.
Demonstrate subject matter expertise and best practices in the Vena product, seeking opportunities to upskill product knowledge via product updates and releases.
Work closely with cross-functional teams, including Product & Technology, Customer Success, and Marketing to align training programs with organizational goals.
Communicate best practices across the team to promote continuous development of training initiatives related to customer implementations.
Maintain accurate and up-to-date training records in the Learning Management System (LMS).
Partner with Training Operations team to respond to internal and customer inquiries, provide support through the learning inbox, and assist with learner and session management.
Travel (as needed) to client events and site visits
Other duties as assigned.

We'd Love to See

2+ years of experience in training/consulting, preferably within a SaaS-based environment.
Strong presentation skills both live and on camera/audio, with the flexibility to match style to audience persona.
Able to apply adult learning theories to classroom situations.
Excellent written/verbal communication skills with the ability to convey complex technology in a clear, concise, and effective manner for a wide range of audiences.
You are proficient in the use of Microsoft Office suite including Word, Excel, and PowerPoint, alongside proficiency in leading web-based meetings
Ability to understand and adapt to various audiences within the Organization (diverse individuals, groups, and levels of expertise).
Great mindset for identifying ways to improve existing processes to support scalability and growth.
Eagerness to learn, proven ability to quickly adapt and learn new software programs.
A motivated self-starter with a high energy level and ability to work independently within team projects.
Excellent attention to detail particularly within instructional content.

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

About Vena Solutions

At Vena, we’re reimagining how businesses plan and grow: powered by data, collaboration, and innovation 🌱

Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.

We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission

We’re growing fast, thinking big, and having fun along the way. The future of finance is being built here, and we’d love for you to be part of it 🚀

Why Choose Us:

💰 Compensation

We offer competitive and comprehensive total rewards packages that we review yearly to stay ahead of the market! Transparency is key, we keep you in the loop on how we design our comp programs. Build your future with our Employee Stock Option Program, Retirement Savings, Support & 401k Matching Programs.

🎓 Personal Growth & Learning

Level up your skills with Vena! We support your journey with education subsidies, professional development programs, and learning opportunities to help you grow your career and reach your goals. Your future is bright and we’re here to invest in it!

🧘‍♀️ Health & Wellness

Your well-being = our priority! Great health & dental plans, wellness sessions (virtual & in-person), Employee Assistance Program (EAP), and a free Headspace subscription to support your mental health.

🌍 Global Reach

Vena is everywhere you are! With offices in Toronto, London, and Indore, as well as team members across the United States, EMEA and beyond, we're a truly global company. Collaborate with colleagues around the world and bring diverse ideas to life: no passport required!

🌴 Time Off

Recharge with generous leave options - perfect for vacation, wellness, personal time, parental support, volunteering, and more.

🏡 Flexibility

We embrace a flexible culture that supports different ways of working, depending on the role and location. While some of our teams enjoy hybrid arrangements, others thrive in-office or remotely. With modern workspaces in Toronto, Indore, and London, we offer inspiring environments when you need them - and the freedom to work in ways that work best for you and your team.

✨ AI-Powered Innovation

At Vena, we don’t just keep up, we're leading the way! 🚀

We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.

By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.

Original Job Description

Training Specialist

How You'll Make an Impact

Facilitate live (primarily remote) instructor-led training and webinars to customers, partners and internal teams with a focus on improving Vena product mastery.
Utilize principles of instructional design, technology, and adult learning theory to design learning curriculum, tools, or other instructional resources
Create, revise and edit high-quality training materials using a variety of formats to support and make continuous improvements to the customer journey.
Demonstrate subject matter expertise and best practices in the Vena product, seeking opportunities to upskill product knowledge via product updates and releases.
Work closely with cross-functional teams, including Product & Technology, Customer Success, and Marketing to align training programs with organizational goals.
Communicate best practices across the team to promote continuous development of training initiatives related to customer implementations.
Maintain accurate and up-to-date training records in the Learning Management System (LMS).
Partner with Training Operations team to respond to internal and customer inquiries, provide support through the learning inbox, and assist with learner and session management.
Travel (as needed) to client events and site visits
Other duties as assigned.

We'd Love to See

2+ years of experience in training/consulting, preferably within a SaaS-based environment.
Strong presentation skills both live and on camera/audio, with the flexibility to match style to audience persona.
Able to apply adult learning theories to classroom situations.
Excellent written/verbal communication skills with the ability to convey complex technology in a clear, concise, and effective manner for a wide range of audiences.
You are proficient in the use of Microsoft Office suite including Word, Excel, and PowerPoint, alongside proficiency in leading web-based meetings
Ability to understand and adapt to various audiences within the Organization (diverse individuals, groups, and levels of expertise).
Great mindset for identifying ways to improve existing processes to support scalability and growth.
Eagerness to learn, proven ability to quickly adapt and learn new software programs.
A motivated self-starter with a high energy level and ability to work independently within team projects.
Excellent attention to detail particularly within instructional content.

About Vena Solutions

We’re growing fast, thinking big, and having fun along the way. The future of finance is being built here, and we’d love for you to be part of it 🚀

Why Choose Us:

💰 Compensation

🎓 Personal Growth & Learning

🧘‍♀️ Health & Wellness

🌍 Global Reach

🌴 Time Off

Recharge with generous leave options - perfect for vacation, wellness, personal time, parental support, volunteering, and more.

🏡 Flexibility

✨ AI-Powered Innovation

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