Grand Living
Training Specialist
LMS
Storyline
Edtech.com's Summary
Grand Living is hiring a Training Specialist to support the Director of Training by maintaining and facilitating training programs that enhance team members' skills and knowledge. The Training Specialist coordinates training sessions, prepares materials, manages compliance tracking, and assists with instructional design to empower staff and improve service quality.
Highlights
- Coordinate, schedule, and facilitate various training programs including Sterling Touch and Service Recovery sessions.
- Manage state-required training compliance such as Annual CEUs, Pre-Service, and New Hire training.
- Assist in designing training presentations, eLearning courses, and related instructional materials.
- Administer learning management system (UKG Pro Learning) by uploading content and generating training reports.
- Maintain accurate records of training activities, attendance, and outcomes.
- Required proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Articulate Storyline.
- Bachelor's degree required; training or communications certification preferred.
- Minimum one year experience in training facilitation and development; must be comfortable with public speaking and managing multiple priorities.
- Travel up to 50% is required; must provide a portfolio of previous training work.
- Competitive compensation with benefits including PTO, insurance options, 401(k) with company match, and employee assistance program.
Training Specialist Full Description
Training Specialist
Job Category: Administrative
Requisition Number: TRAIN003984
Full-Time
Remote
FL Remote
United States
+1 more locations
Job Details
Description
About Grand Living
Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About the Position
A Training Specialist supports the Director of Training in maintaining training programs and materials that strengthen Team Members’ skills and knowledge. This role also partners with our communities to schedule and coordinate training sessions, ensure materials and equipment are ready, and facilitate training. Our ideal candidate is knowledgeable, approachable, charismatic, and confident in front of large groups. If you're passionate about empowering others and making a meaningful impact in the lives of seniors, we’d love to have you on our team.
Essential Responsibilities
Training Sessions:
- Coordinate and schedule all training sessions, by:
- Contacting the Executive Director and Business Office Manager for approval to visit their community
- Confirming the dates work for the community
- Ensuring there is a minimum number of five (5) team members enrolled in the class
- Ensuring materials are set up
- Sending community confirmation of training schedules and details
- Coordinate and monitor state required training for compliance (i.e., Annual Continuing Education Units (CEUs), Pre-Service, and New Hire)
- Facilitate the following training sessions:
- Sterling Touch
- Service Recovery
- Additional training, as needed
- Support the following training sessions, if needed:
- Pre-service (FL only)
- New Hire training (i.e., orientation, onboarding, etc.)
- Additional training, as needed
- Complete Training Recap after each training session
- Keep accurate records of training activities (i.e. training calendar), attendance, and outcomes, ensuring completion requirements
- Build and distribute required instructional materials for the training sessions, as needed, with the direction of the Director of Training
Material Design:
- Assist in designing training session presentations, participant and facilitator guides, reference aids, eLearning courses, etc.
- Work with internal Subject Matter Experts (SMEs) to help develop specialized training content
- Assist in updating legacy documentation and presentations
- Assist in rollout of new systems, processes or system updates
- Research and incorporate the latest training techniques and technologies
Learning Management System (UKG Pro Learning) Administration:
- Assist in managing UKG Pro Learning, by:
- Uploading content
- Monitoring training and pulling reports, when needed
Administration:
- Partner with Director of Training to plan the annual training calendar, updating as needed to meet business objective
Qualifications and Requirements
The Training Specialist must possess the following knowledge, skills and abilities:
- Bachelor's degree in relevant major, required
- Certification in Training, Communications, or a related field preferred
- One or more years of experience facilitating and developing training
- Must be able to travel up to 50% of the time
- Must provide a portfolio of previous work, projects, and training deliverables
- Comfortable with public speaking and adept at delivering presentations to both large and small groups both virtually and in person
- Demonstrated experience organizing and executing multiple training events, ideally in a corporate setting
- Proven ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment
- Proficiency in Adobe Creative Suite, including InDesign, Photoshop, and Illustrator
- Hands-on experience developing eLearning content using Articulate Storyline
- Familiarity with navigating and leveraging Learning Management Systems (LMS)
- Strong understanding of instructional design principles and best practices for creating effective training materials
- Ability to build relationships and collaborate effectively across departments and teams
- Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
- Ability to lift or carry up to 40 pounds.
Benefits
For the Training Specialist, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
Equal Employment Opportunity
At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
Qualifications
Behaviors
Required
Team Player: Works well as a member of a group
Innovative: Consistently introduces new ideas and demonstrates original thinking
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic: Shows intense and eager enjoyment and interest
Education
Required
Bachelors or better.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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