Edtech.com's Summary

Eastern Michigan University is hiring a University Registrar to lead academic records, registration, and student information systems in support of the institution's enrollment management and student success priorities. The role oversees registration, transcripts, transfer credit evaluation, degree audits, graduation certification, and academic scheduling while ensuring compliance with FERPA and NCAA regulations. The Registrar also supervises registrar staff and partners with advising, admissions, and financial aid to reduce barriers across the student lifecycle.

Highlights

Lead registrar operations including registration, records management, grading, transcripts, and transfer credit evaluation
Oversee degree audits, graduation certification, and academic scheduling
Set service standards and operational goals for the registrar's office
Supervise and develop registrar staff to build a culture of accountability and service excellence
Coordinate the academic schedule and catalog with academic leadership and campus partners
Ensure compliance with FERPA, NCAA regulations, and accreditation standards for student records
Serve as the functional leader for student information systems and related technology modernization
Partner with advising, admissions, and financial aid to reduce barriers to student progression and degree completion
Analyze enrollment, registration, and graduation data to inform institutional decision-making
Manage departmental budgets, resources, and reporting
Hold a master's degree in higher education administration, business administration, or a related field
Bring at least seven years of progressively responsible experience in academic records and registration, including three years in a leadership role
Offer preferred experience with Ellucian Banner and Degree Works or similar student information systems

University Registrar Full Description

General Summary

Reporting to the Vice President for Enrollment Management, the Registrar serves as a strategic leader in advancing the institution's enrollment management vision and student success priorities. As the institutional steward of academic records, the Registrar builds and leads a modern, student-centered operation that supports recruitment, retention, persistence, and degree completion through data-informed decision-making, process innovation, and cross-functional collaboration. The role is responsible for ensuring compliant, efficient, and technology-enabled registrar services while fostering a culture of accountability, continuous improvement, service excellence, and organizational change management across the student lifecycle.

Principal Duties and Responsibilities

Provide strategic leadership and oversight for all registrar operations, including registration, records management, grading, transcripts, transfer credit evaluation, degree audit, graduation certification, scheduling, and academic policy administration.
Envision and sets service standards, operational goals, and performance expectations that support student success and institutional priorities.
Lead, supervise, and develop registrar staff while promoting accountability, responsiveness, professionalism, and high-quality customer service.
Oversee the academic schedule and catalog in collaboration with academic leadership and campus partners.
Ensure compliance with FERPA, NCAA regulations, accreditation standards, and university policies related to student records and academic operations.
Serve as the functional leader for registrar-related technologies and student information systems, including efforts related to automation, process improvement, and modernization.
Partner with academic departments, advising, admissions, financial aid, and other support offices to improve operational efficiency and reduce barriers to student recruitment, admissions, progression, and degree completion.
Oversee the evaluation and articulation of transfer credit. Ensure transfer credit processes are innovative, timely, transparent, student-centered, and supportive of degree completion goals.
Produce and analyze enrollment, registration, graduation, and student progression data to support institutional decision-making in partnership with the Enrollment Management and Institutional Data teams.
Maintain collaborative relationships with faculty, deans, administrators, athletics and external organizations to support university initiatives and operational effectiveness.
Manage departmental resources, budgets, reporting, and related administrative functions.
Ensure data accuracy, reporting integrity, and compliance with internal and external reporting requirements.
Stay informed on emerging trends, technologies, and regulatory changes impacting registrar operations and higher education.
Create a culture of accountability, professional growth, and innovation by mentoring staff, supporting training opportunities, and empowering team members to take ownership of operational excellence and student service.

Minimum Qualifications

Knowledge and skills in program planning, administration, budgeting, and operational leadership, typically acquired through completion of a Master's degree in Higher Education Administration, Business Administration, or a related field.

Minimum of seven years of progressively responsible professional experience in academic records and registration within a comprehensive higher education environment, including at least three years in a leadership or administrative capacity.

Proven experience leading, developing, and managing high-performing teams in a dynamic and fast-paced environment, including supervision, staff development, change management, and fostering a culture of accountability, collaboration, and student-centered service.

Demonstrated knowledge of student information systems, technology applications, and automated processes related to registration, records management, and academic operation.

Knowledge of FERPA, higher education compliance standards, and institutional policies related to student records, identity theft prevention, and data security is required.

Preferred Qualifications

Experience leading or supporting system implementations, process modernization, or technology conversions.

Experience with Ellucian Banner and Degree Works or similar enterprise student information systems.

Special Instructions

We will begin reviewing applications on August 20, 2026.

Appointment Percentage

100%

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University Registrar

Edtech.com's Summary

University Registrar Full Description

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