University of South Carolina
User Experience Manager
Edtech.com's Summary
University of South Carolina is hiring a User Experience Manager. This role involves shaping the university's digital presence and ensuring accurate website content, serving as both a strategic and technical advisor. The manager leads user experience design, manages web projects, mentors staff, and collaborates with cross-functional teams to enhance web architecture and content.
Highlights
- Maintain accessible visual continuity and update university web content using the Content Management System (CMS).
- Manage strategic web projects, define project scope, and align team priorities with website goals.
- Collaborate with various university units to support digital marketing initiatives and provide CMS guidance.
- Lead daily operations of the digital strategy team and act as backup for the senior associate director.
- Design user experience layouts based on user-centered principles to ensure effective and branded digital solutions.
- Proficiency in online content management systems, HTML, CSS, and web analytics tools like Google Analytics.
- Bachelor's degree in a related field with four or more years of job-related experience required.
- Preferred qualifications include degrees in graphic design, communications, marketing, or IT, with web development and project coordination experience.
- Compensation range is $63,557 to $79,446 annually with full-time, 12-month employment.
- Department: MKTG Integrated Outreach within the Division of Marketing at University of South Carolina.
User Experience Manager Full Description
User Experience Manager Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
Click here to learn more about why you should work at USC.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by April 17, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Posting Details
Supplemental Questions
Posting Summary
| Logo | |
|---|---|
| Posting Number | STA00128PO26 |
| Job Family | Creative Services |
| Job Function | Web Development |
| USC Market Title | Web Designer/Developer |
| Link to USC Market Title | https://uscjobs.sc.edu/titles/132568 |
| Job Level | P4 - Professional |
| Business Title (Internal Title) | User Experience Manager |
| Campus | Columbia |
| Work County | Richland |
| College/Division | Division of Marketing |
| Department | MKTG Integrated Outreach |
| State Pay Range | T05 |
| USC Market Range | MRH - $63,557 $79,446 $95,336 |
| Anticipated Hiring Range | $63,557 - $79,446 |
| Location of Vacancy | |
| Part/Full Time | Full Time |
| Hours per Week | 37.5 |
| Work Schedule |
|
| Basis | 12 months |
| Job Search Category | Other Professional |
About USC
| About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. |
|---|---|
| Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. |
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
| Advertised Job Summary | The University of South Carolina’s Division of Marketing is seeking a User Experience Manager to help strategically shape the University’s digital image and ensure accurate information on its website as both strategic and technical advisor for sc.edu and campus units. As part of the digital strategy team, the manager will identify design needs, interactive requirements, web architecture and project scope. They maintain operational continuity, mentoring the user experience staff and acting as backup for the senior associate director. Key qualifications include excellent time management, organizational skills, proficiency in online content management systems, and the ability to communicate and collaborate effectively with teams of diverse technical and communication backgrounds. |
|---|---|
| Job Related Minimum Required Education and Experience |
|
| Required Certification, Licensure/Other Credentials | |
| Preferred Qualifications |
|
| Knowledge/Skills/Abilities |
|
Job Duties
| Job Duty | University-Level Content Management The User Experience Manager is charged with maintaining accessible visual continuity across sc.edu. The manager works with the digital strategy team and campus communicators to refresh and update pages within the university’s Content Management System (CMS) and assists in maintaining university-wide tools. The manager will monitor and analyze web analytics to identify trends and inform appropriate user experience decisions. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 30 |
| Job Duty | Strategic Project Management The User Experience Manager works with the team in making decisions on the university’s web strategy, managing team priorities and ensuring alignment with strategic website goals. Additionally, the manager collaborates to define requirements, project scope and content architecture for university-wide initiatives, proactively suggesting solutions and new projects to enhance the effectiveness and impact of branded communications. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 10 |
| Job Duty | Cross-functional Team Collaboration Leverages strong communication skills to foster effective collaboration with various university units, ensuring a cohesive approach to digital projects and marketing initiatives. Guides content managers on web content and CMS best practices, assists with larger content strategy, helps define information architecture and provides hand-on CMS support for unit projects. This role will communicate clearly and confidently with the team and with clients to determine needs, present ideas and accomplish projects from start to finish. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 20 |
| Job Duty | Team Management The User Experience Manager coordinates the digital strategy team’s daily operations, setting deadlines and defining tasks and managing digital specialists. Assumes leadership in the absence of the Senior Associate Director. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 10 |
| Job Duty | UX Design Coordination Based on sound user-centered design principles, proposes design concepts for new websites or pages across the sc.edu domain. Works independently and collaboratively as the principal user experience designer to create effective, intuitive and branded designs. Works within our office, with campus teams and with external partners to develop exceptional interactive and design solutions for all South Carolina digital experiences. Evangelizes best-in-class UX standards across the brand and ensures UX best practices are upheld. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 30 |
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
| Safety Sensitive or Security Sensitive | No |
|---|---|
| Hazardous weather category | Essential |
Posting Detail Information
| Number of Vacancies | 1 |
|---|---|
| Desired Start Date | |
| Job Open Date | 03/03/2026 |
| Job Close Date | 04/17/2026 |
| Open Until Filled | No |
| Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by April 17, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
Click here to learn more about why you should work at USC. |
| Quicklink for Posting | https://uscjobs.sc.edu/postings/203079 |
| EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations. |
Required fields are indicated with an asterisk (*).
* Do you have at least a Bachelor's Degree in a job related field and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
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