Edtech.com's Summary

Northern Michigan University is hiring a Vendor Payment Account Representative. The role involves providing front-line customer service, handling vendor, faculty/staff, and student transactions, auditing travel expense settlements for compliance, and training users on the Concur system. The representative independently resolves vendor issues, processes payments, and assists with inquiries in the Controller Office.

Highlights

Provide face-to-face and telephone customer service for vendor payments and related inquiries.
Perform data entry and analyze vendor payment history using Excel spreadsheets.
Audit travel expense settlements to ensure compliance with university policy and either approve or return for clarification.
Train and support faculty and staff on the Concur travel system.
Enter disbursement and credit information into Banner and/or Concur systems.
Handle walk-in and telephone inquiries collaboratively with the Controller Office.
Requires proficiency in Microsoft Excel and 10-key calculator use.
Minimum of three years office experience with primary duties in accounting.
High school diploma or equivalent required.
Salary is $15.85 per hour; no travel required.

Vendor Payment Account Rep Full Description

Position Title: Vendor Payment Account Rep

Department: Vendor Payables

Term of Assignment: Continuing

Term End Date, If Applicable:

FLSA Status: Non-Exempt = overtime eligible

Work Schedule: Traditionally Monday - Friday, 8:00 am - 5:00 pm

Salary: 15.85

Travel: No travel

Brief Statement of Duties

Brief Statement of Duties: Serve as front-line person and provide face-to-face customer service, telephone contacts, and data entry. Perform a variety of vendor, faculty/staff and student transactions. Analyze vendor payment history, enter vendor payment information into Excel spreadsheets, investigate and resolve vendor problems, answer technical questions and review/data enter disbursement and credit information into Banner and/or Concur. Responsible for independently auditing (verify that all expense items on reports and related receipts comply with University policy) travel expense settlements. This verification includes either approving (processing for payment), or returning the settlements for further clarification and/or documentation. Train users on use of the Concur system and independently help faculty and staff when requested. Conduct a review of conference information to verify business purpose. Share the responsibility to assist/answer questions for walk-in traffic and telephone inquiry with the Controller Office.

Minimum Qualifications

Required Education: High School Graduation or Equivalent

Discipline/Degree Area:

Required Specialized Training/Certifications:

Required Minimum Work Experience: Three years of office work experience with primary duties in accounting.

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

Extremely high degree of communication, investigative and problem solving skills.
Customer service oriented; able to meet customers under potentially stressful conditions.
Ability to accurately and efficiently operate departmental equipment to include any combination of word processing, spreadsheet, database, e-mail, internet or web-based applications.
Bookkeeping/accounting knowledge.
Ability to work independently.
Proficiency in use of 10-key calculator.
Physically able to do strenuous lifting with or without accommodation.

Additional Desirable Qualifications:

Other

Special Instructions to Applicants: Submit application, cover letter, resume and references. This position is not currently available for sponsorship.

Contact Information: Brenda Bickler, Employment Specialist, 906-227-2114

NMU is an equal opportunity employer.

Original Job Description