Vice Provost for Student Success

Edtech.com's Summary

North Carolina Central University is hiring a Vice Provost for Student Success. The Vice Provost will lead the development and implementation of a comprehensive student success plan to improve retention, progression, and graduation rates, while collaborating with university leadership to align academic policies and programs with student success goals. This role also involves managing student success units, advising on policy development, and fostering a campuswide culture of student achievement and well-being.

Highlights

Lead and manage student success units including academic advising and support programs.

Design and execute strategic plans to improve retention, progression, and graduation.

Collaborate with university leadership, deans, and department chairs to align academic policies.

Utilize data analytics and early alert systems to drive decision-making and continuous improvement.

Oversee development and governance of student success policies ensuring compliance with state and UNC system guidelines.

Lead professional development initiatives for staff within student success units.

Integrate innovative academic technology solutions to enhance student outcomes.

Report directly to the Provost and serve on the Academic Affairs leadership team.

Require a doctorate degree and 7-10 years of progressive higher education leadership experience.

Responsible for coordinating efforts supporting undergraduate, graduate, and professional student success.

Vice Provost for Student Success Full Description

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Posting Details

Position Information

Position/Classification Title
Working Title	Vice Provost for Student Success
Position Number	617496
FLSA	Exempt
Appointment Type	Permanent - Full Time
Tenure Track	No
FTE	1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range	The salary is competitive and will be determined based on the candidate’s educational background, relevant experience, qualifications, and demonstrated expertise.
EEO-1 Category	Officials & Managers
SOC Code	11-1021 - General and Operations Managers

Position Overview

Be an Eagle - Where Purpose Takes Flight!	Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu.
Primary Function of Organizational Unit	The NCCU Office of Student Success oversees all academic affairs activities related to student success and provides collaborative support for various administrative functions for student success and well-being (in concert with the Division of Student Affairs). The Office also oversees the University College, International Programs and Community Engagement, Upper Division Academic Advising, the University Honors Program, Cheatham-White Scholars, and Undergraduate Research. While responsible for student success campuswide, this position is primarily responsible for key student success outcomes relative to the UNC System Performance Metrics: Four-year graduation rate, Undergraduate degree efficiency, and Average earned credits per year.
Primary Purpose of Position	The Vice Provost will oversee the development and execution of a university-wide student success plan that leverages data analytics, proactive advising, early-alert systems, and academic support programs to improve retention and graduation rates. This role will also coordinate with deans and department chairs to align academic policies, curriculum design, and faculty engagement with student success objectives. Additionally, the position will lead initiatives that enhance student belonging, well-being, and career readiness—key components of overall institutional effectiveness. The Vice Provost for Student Success leads the Office for Student Success. The Vice Provost reports directly to the Provost and Vice Chancellor for Academic Affairs and is a member of the Provost’s Executive Leadership Team. The Vice Provost provides campuswide leadership for student success at the undergraduate, graduate, and professional student levels. The candidate will lead collaborative, cross-functional teams to design and implement student success initiatives to support student success at NCCU. Reporting to this position are the Dean of University College, Assistant Vice Chancellor for International Programs and Community Engagement, Director of the University Honors Program, Director of Cheatham-White Scholars, and Coordinator for Upper Division Advising. By establishing this senior leadership position, the university will ensure that student success is not viewed as a singular office responsibility but as an institutional priority embedded in every aspect of the academic enterprise. The Vice Provost will report directly to the Provost and serve as a member of the Academic Affairs leadership team, ensuring strategic alignment between student support initiatives, enrollment goals, and academic excellence.
Required Knowledge, Skills, and Abilities	Strong skills in team leadership, data analysis, and cross-campus collaboration. Demonstrated ability to lead institutional change and improve student success outcomes.
Minimum Education/Experience	Doctorate degree in a relevant field. At least 7-10 years of progressive leadership experience in higher education. Proven track record in academic advising, student support, and student success.
Licenses or Certification required by Statute or Regulation
Equal Opportunity Employer	Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.

Primary Responsibilities and Duties

Function

Administrative

Describe the specific tasks and responsibilities related to the function.

Student Success Leadership

Leading and managing the university’s student success units, including academic advising and other campus high-impact practices that support student success.
Designing and executing a university-wide roadmap to improve retention. progression, and graduation strategies.
Collaborating with university leadership to implement holistic academic advising and academic support models.
Championing data-driven decision-making, strategic planning, and continuous improvement.
Managing student grievances, issues, and concerns.
Supporting and leading professional development for professional staff.
Integrating innovative academic technology solutions to optimize and realize student success outcomes.

Function

Administrative

Describe the specific tasks and responsibilities related to the function.

Student Success Policy Development and Governance

Serving in a lead role to draft, vet for approval, and maintain institutional policies related to student success. Serves as primary advisor to ensure that school, college, and departmental-level policies/regulations on student success matters are consistent and compliant with state, UNC system, and institutional guidelines.
Serving as the Provost’s liaison to the Division of Student Affairs.
Collaborating with the Office of General Counsel, Human Resources, Compliance Office, the Office of Institutional Research and Analysis, Academic Resource Management Office, campus deans and academic department heads, the chair of the faculty and the appropriate Faculty Senate committees, as well as with the academic affairs division at UNCSO and other offices as necessary to ensure that such policies and regulations meet compliance requirements and serve the needs of faculty and academic units.
Preparing and submitting periodic and ad hoc analyses and reports as needed.

Function	Administrative
Describe the specific tasks and responsibilities related to the function.	Other Duties As Assigned Represent the Provost on standing committees and administrative advisory committees. Other relevant duties as assigned.

Posting Detail Information

Posting Number	EPA03435P
Open Date	11/20/2025
Date desired for closing or initial review	01/15/2026
Close Date
Open Until Filled	Yes
Date Position Available
Special Instructions to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter
Unofficial Transcripts (official required from selected candidate)
List of References

Optional Documents

DD-214 (Veterans Only)
Letter of Recommendation 1
Letter of Recommendation 2
NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

North Carolina Central University
1801 Fayetteville St.
Durham, NC, 27707
Mainline: 919-530-6100

The Clery Act

Title IX

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Original Job Description

Toggle navigation

Vice Provost for Student Success Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Position Information

Position/Classification Title
Working Title	Vice Provost for Student Success
Position Number	617496
FLSA	Exempt
Appointment Type	Permanent - Full Time
Tenure Track	No
FTE	1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range	The salary is competitive and will be determined based on the candidate’s educational background, relevant experience, qualifications, and demonstrated expertise.
EEO-1 Category	Officials & Managers
SOC Code	11-1021 - General and Operations Managers

Position Overview

Be an Eagle - Where Purpose Takes Flight!	Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu.
Primary Function of Organizational Unit	The NCCU Office of Student Success oversees all academic affairs activities related to student success and provides collaborative support for various administrative functions for student success and well-being (in concert with the Division of Student Affairs). The Office also oversees the University College, International Programs and Community Engagement, Upper Division Academic Advising, the University Honors Program, Cheatham-White Scholars, and Undergraduate Research. While responsible for student success campuswide, this position is primarily responsible for key student success outcomes relative to the UNC System Performance Metrics: Four-year graduation rate, Undergraduate degree efficiency, and Average earned credits per year.
Primary Purpose of Position	The Vice Provost will oversee the development and execution of a university-wide student success plan that leverages data analytics, proactive advising, early-alert systems, and academic support programs to improve retention and graduation rates. This role will also coordinate with deans and department chairs to align academic policies, curriculum design, and faculty engagement with student success objectives. Additionally, the position will lead initiatives that enhance student belonging, well-being, and career readiness—key components of overall institutional effectiveness. The Vice Provost for Student Success leads the Office for Student Success. The Vice Provost reports directly to the Provost and Vice Chancellor for Academic Affairs and is a member of the Provost’s Executive Leadership Team. The Vice Provost provides campuswide leadership for student success at the undergraduate, graduate, and professional student levels. The candidate will lead collaborative, cross-functional teams to design and implement student success initiatives to support student success at NCCU. Reporting to this position are the Dean of University College, Assistant Vice Chancellor for International Programs and Community Engagement, Director of the University Honors Program, Director of Cheatham-White Scholars, and Coordinator for Upper Division Advising. By establishing this senior leadership position, the university will ensure that student success is not viewed as a singular office responsibility but as an institutional priority embedded in every aspect of the academic enterprise. The Vice Provost will report directly to the Provost and serve as a member of the Academic Affairs leadership team, ensuring strategic alignment between student support initiatives, enrollment goals, and academic excellence.
Required Knowledge, Skills, and Abilities	Strong skills in team leadership, data analysis, and cross-campus collaboration. Demonstrated ability to lead institutional change and improve student success outcomes.
Minimum Education/Experience	Doctorate degree in a relevant field. At least 7-10 years of progressive leadership experience in higher education. Proven track record in academic advising, student support, and student success.
Licenses or Certification required by Statute or Regulation
Equal Opportunity Employer	Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.

Primary Responsibilities and Duties

Function

Administrative

Describe the specific tasks and responsibilities related to the function.

Student Success Leadership

Leading and managing the university’s student success units, including academic advising and other campus high-impact practices that support student success.
Designing and executing a university-wide roadmap to improve retention. progression, and graduation strategies.
Collaborating with university leadership to implement holistic academic advising and academic support models.
Championing data-driven decision-making, strategic planning, and continuous improvement.
Managing student grievances, issues, and concerns.
Supporting and leading professional development for professional staff.
Integrating innovative academic technology solutions to optimize and realize student success outcomes.

Function

Administrative

Describe the specific tasks and responsibilities related to the function.

Student Success Policy Development and Governance

Serving in a lead role to draft, vet for approval, and maintain institutional policies related to student success. Serves as primary advisor to ensure that school, college, and departmental-level policies/regulations on student success matters are consistent and compliant with state, UNC system, and institutional guidelines.
Serving as the Provost’s liaison to the Division of Student Affairs.
Collaborating with the Office of General Counsel, Human Resources, Compliance Office, the Office of Institutional Research and Analysis, Academic Resource Management Office, campus deans and academic department heads, the chair of the faculty and the appropriate Faculty Senate committees, as well as with the academic affairs division at UNCSO and other offices as necessary to ensure that such policies and regulations meet compliance requirements and serve the needs of faculty and academic units.
Preparing and submitting periodic and ad hoc analyses and reports as needed.

Function	Administrative
Describe the specific tasks and responsibilities related to the function.	Other Duties As Assigned Represent the Provost on standing committees and administrative advisory committees. Other relevant duties as assigned.

Posting Detail Information

Posting Number	EPA03435P
Open Date	11/20/2025
Date desired for closing or initial review	01/15/2026
Close Date
Open Until Filled	Yes
Date Position Available
Special Instructions to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter
Unofficial Transcripts (official required from selected candidate)
List of References

Optional Documents

DD-214 (Veterans Only)
Letter of Recommendation 1
Letter of Recommendation 2
NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

North Carolina Central University
1801 Fayetteville St.
Durham, NC, 27707
Mainline: 919-530-6100

The Clery Act

Title IX

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Vice Provost for Student Success

Edtech.com's Summary

Vice Provost for Student Success Full Description

Academic Program Specialist

EXECUTIVE DIRECTOR ACADEMIC ADVISING CENTER

Master of Science in Instructional Design and Technology (MSIDT) Student Services Professional IA

EOF Student Services Specialist

Career Services Associate