WUNC Listener Services Associate

🇺🇸 Chapel Hill, NC 🕑 Full-Time 💰 $48K - $56K 💻 Communications 🗓️ March 6th, 2026

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring a WUNC Listener Services Associate. This role manages WUNC’s main phone line, handles donor inquiries and communications, and supports the Development department to advance fundraising strategies while ensuring data integrity and confidentiality.

Highlights

Manage WUNC's main phone line and serve as the front line communicator with listeners, donors, guests, vendors, and staff.
Respond to inquiries, investigate gift issues, resolve donor concerns, and maintain donor communications.
Maintain and ensure data integrity and security of two databases related to donor information.
Coordinate daily office workflow, support administrative tasks, and represent supervisor in delegated duties.
Assist in planning, preparing reports, executing special projects involving analysis, evaluation, and interpretation.
Collaborate with the Development department to support fundraising and development strategies.
Proficiency in Microsoft Office (Word, Excel, Outlook), search engines, and social media platforms is required.
Minimum qualifications: high school diploma or equivalency with one year of related office experience or equivalent combination of training and experience.
Ability to work independently, exercise discretion, and maintain confidentiality is essential.
The role supports daily operations of WUNC, serving listeners across half of North Carolina’s 100 counties, and occasionally requires evening, weekend, and overtime work.