Edtech.com's Summary

Purdue University is hiring an Administrative Assistant to support Counseling and Psychological Services (CAPS) by managing electronic health records, scheduling client appointments including crisis cases, and providing front office assistance. The role demands collaboration with psychiatric providers and CAPS staff while maintaining confidentiality and greeting clients.

Highlights

Manage information in the CAPS electronic health record system and maintain confidential files
Greet clients and visitors, direct them appropriately, and answer incoming calls
Schedule appointments, including for clients experiencing crises
Collaborate closely with psychiatric providers, sub-teams, and administrative support staff
Provide coverage at various CAPS locations as needed
Required software skills include Microsoft Word, Excel, PowerPoint, Outlook, and internet proficiency
Qualifications: High school diploma or GED and at least two years of clerical or administrative experience
Strong data entry, organization, proofreading, customer service, and communication skills
Ability to handle interruptions, prioritize tasks, work under pressure, and maintain confidentiality
Additional benefits include eligibility for overtime, retirement plan enrollment, and comprehensive employee benefits; background check required

Administrative Assistant Full Description

Job Summary

The Administrative Assistant will provide front office support as one of three administrative professionals for Counseling and Psychological Services (CAPS). This role involves managing and entering information in the CAPS electronic health record system, maintaining confidential files, greeting clients and visitors, directing them appropriately, and answering incoming telephone calls. The position schedules appointments for clients, including those experiencing crises, and collaborates closely with psychiatric providers, sub-teams, and other CAPS administrative support staff. Responsibilities also include covering at various CAPS locations as needed.

Why Purdue?

At Purdue, you’ll experience unrivaled pride and unlimited potential. Our culture is built on a tight community, global perspective, Boilermaker pride, and endless opportunities to learn and grow. You’ll be part of a team that values collaboration, compassion, and continuous professional development, all within a supportive environment that champions excellence and well-being.

About Us

At Purdue Counseling and Psychological Services (CAPS), our mission is to help Purdue University students maximize the value of their life experiences. As we develop collaborative relationships in a safe and respectful environment, the unique value and dignity of each individual and group are held paramount. For more information about our team and services, please visit: https://www.purdue.edu/caps/

What We're Looking For

Education and Experience:

Qualified candidates will need:

High school diploma/GED.
Two (2) years of experience in a clerical or administrative support role.

Skills needed:

Skills in data entry and manipulation, composition, proofreading, organization, and interpersonal communication.
Computer and related software skills to include Word, Excel, PowerPoint, Outlook, Internet, etc.
Must be able to work under pressure.
Excellent customer service, verbal, and written communication skills.
Ability to work with interruptions, set priorities for own work, and deal with a variety of people, some in a crisis situation.
Must be a self-starter who can use good judgment to successfully complete unexpected tasks and/or requests in a timely fashion.
Ability to function with an eye to detail and professionalism.
Ability to maintain confidentiality in all work.

What's Helpful:

Knowledge of psychology terminolog.
Three (3) years of experience in a clerical or administrative role.

Additional Information:

Purdue’s benefits summary https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/summaries.php
Purdue will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Non-Exempt (Eligible For Overtime)
Retirement Eligibility: Non-exempt Defined Contribution Plan

Career Stream

Administrative and Operational Support 2
Pay Band S040
Job Code 20002330
Link to Purdue University's Compensation Guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.

Original Job Description

Job Summary

Why Purdue?

About Us

What We're Looking For

Education and Experience:

Qualified candidates will need:

High school diploma/GED.
Two (2) years of experience in a clerical or administrative support role.

Skills needed:

Skills in data entry and manipulation, composition, proofreading, organization, and interpersonal communication.
Computer and related software skills to include Word, Excel, PowerPoint, Outlook, Internet, etc.
Must be able to work under pressure.
Excellent customer service, verbal, and written communication skills.
Ability to work with interruptions, set priorities for own work, and deal with a variety of people, some in a crisis situation.
Must be a self-starter who can use good judgment to successfully complete unexpected tasks and/or requests in a timely fashion.
Ability to function with an eye to detail and professionalism.
Ability to maintain confidentiality in all work.

What's Helpful:

Knowledge of psychology terminolog.
Three (3) years of experience in a clerical or administrative role.

Additional Information:

Purdue’s benefits summary https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/summaries.php
Purdue will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Non-Exempt (Eligible For Overtime)
Retirement Eligibility: Non-exempt Defined Contribution Plan

Career Stream

Administrative and Operational Support 2
Pay Band S040
Job Code 20002330
Link to Purdue University's Compensation Guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.

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Administrative Assistant

Edtech.com's Summary

Administrative Assistant Full Description

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