Virginia's Community College System
Administrative & Student Support Assistant
🇺🇸 Hybrid - VA
🕑 Part-Time
💰 $19 - $24 per Hour
💻 Other
🗓️ October 2nd, 2025
Canvas
Edtech.com's Summary
Virginia Peninsula Community College is hiring an Administrative & Student Support Assistant. The role involves serving as the first point of contact for the Office of Accessibility Services, managing office communications and schedules, assisting students with accommodations such as reader, scribe, and notetaking services, and maintaining various student databases and records to support accessibility initiatives.
Highlights
- Serve as initial contact for Office of Accessibility Services and maintain professional office environment.
- Assist students with reasonable accommodations including reader, scribe, and notetaker duties.
- Manage department email, voicemail, appointment scheduling, and calendar maintenance.
- Use various systems such as SAM, SIS, Canvas, and Navigate for data access and reporting.
- Maintain records and databases related to student activities, programming, materials, and supplies.
- Must have high school diploma or GED and experience in higher education or accessibility services.
- Proficiency required in Microsoft Office Suite and standard office equipment.
- Strong customer service, interpersonal, analytical, and problem-solving skills needed.
- Part-time position with pay range $19.00 - $24.00 per hour; flexible day and evening schedule depending on class and operating hours.
- Minimal travel; no telework options; operation of a state vehicle required.
Administrative & Student Support Assistant Full Description
Administrative & Student Support Assistant
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Administrative & Student Support Assistant
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 293W0025
Agency | Virginia Peninsula Community College
Division | Virginia Peninsula Community College (Div)
Work Location | Multiple Locations
Hiring Range | $19.00 - $24.00
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Varies-day/evening. Depends on class schedule and operating hours.
Sensitive Position | No
Job Description
Virginia Peninsula Community College (VPCC) changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships.
Serve as the initial point of contact for the Office of Accessibility Services (OAS). Maintain a welcoming, accessible, and professional office environment to include greeting students and guests, assisting with questions, serving as a resource, making referrals, maintaining student database, running reports, accessing information in SAM, SIS, Canvas, Navigate, and other database systems. Monitor and maintain department email and voicemail system to ensure timely responses and routing, schedule appointments, maintain calendars, distribute and send emails, assist students with reasonable accommodations performing duties as a reader, scribe, notetaker, and other related academic support student needs. Maintain records and databases on student and programming activities, materials, equipment, and supplies, etc. Assist with department-wide projects and initiatives to support the mission of OAS.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | - High School Diploma or GED- Experience working in higher education or accessibility services.
Knowledge
- General knowledge of applicable college policies and procedures required.
- Demonstrated proficiency in standard office equipment to include computers, standard word processing and software related required.
- Applicable policies, applicable federal, state, and local laws.
- General knowledge of student services procedures.
- Awareness of disability related academic support services, including readers, scribes, and notetakers.
- Familiarity with student information systems and their role in supporting student success.
- Familiarity with accessibility services and academic accommodations.
Skills
- Skilled in excellent customer service and interpersonal relationships.
- Proficient with Microsoft Office Suite or similar software.
- Attention to detail with a focus on thoroughness and quality.
- Strong analytical and problem-solving skills.
- Will demonstrate excellent active listening skills.
- Proven experience working with diverse populations.
- Proficient in managing office operations, including scheduling, email, voicemail systems, and calendar maintenance.
Ability to:
- Identify and solve standard problems and refer more complex problems to appropriate staff. – Respond to routine inquiries and explain standard policies and procedures to others.
- Work effectively in a collaborative environment.
- Exercise initiative and good judgment while working as a team member.
- Maintain schedules, timelines, and accurate recordkeeping.
- Attend department staff meetings as required.
- Collaborate on department–wide initiatives and contribute to the mission of the office.
- Perform duties such as reading, scribe and notetaking for students and accommodation (but not limited to).
- Maintain confidentiality and handle sensitive information.
Additional Considerations
- Knowledge of working in a fast-paced environment.
- Previous experience working in higher education.
- Demonstrated knowledge of policies and procedures.
- Be available (Monday-Friday) to work flexible daytime and/or evening hours and occasional weekends at any VPCC campuses and all extension centers or events.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | Minimal
Role Title | Education Support Spec II
Role Code | 29143-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 293W0025
Agency | Virginia Peninsula Community College
Division | Virginia Peninsula Community College (Div)
Work Location | Multiple Locations
Hiring Range | $19.00 - $24.00
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Varies-day/evening. Depends on class schedule and operating hours.
Sensitive Position | No
Job Description
Virginia Peninsula Community College (VPCC) changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships.
Serve as the initial point of contact for the Office of Accessibility Services (OAS). Maintain a welcoming, accessible, and professional office environment to include greeting students and guests, assisting with questions, serving as a resource, making referrals, maintaining student database, running reports, accessing information in SAM, SIS, Canvas, Navigate, and other database systems. Monitor and maintain department email and voicemail system to ensure timely responses and routing, schedule appointments, maintain calendars, distribute and send emails, assist students with reasonable accommodations performing duties as a reader, scribe, notetaker, and other related academic support student needs. Maintain records and databases on student and programming activities, materials, equipment, and supplies, etc. Assist with department-wide projects and initiatives to support the mission of OAS.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | - High School Diploma or GED- Experience working in higher education or accessibility services.
Knowledge
- General knowledge of applicable college policies and procedures required.
- Demonstrated proficiency in standard office equipment to include computers, standard word processing and software related required.
- Applicable policies, applicable federal, state, and local laws.
- General knowledge of student services procedures.
- Awareness of disability related academic support services, including readers, scribes, and notetakers.
- Familiarity with student information systems and their role in supporting student success.
- Familiarity with accessibility services and academic accommodations.
Skills
- Skilled in excellent customer service and interpersonal relationships.
- Proficient with Microsoft Office Suite or similar software.
- Attention to detail with a focus on thoroughness and quality.
- Strong analytical and problem-solving skills.
- Will demonstrate excellent active listening skills.
- Proven experience working with diverse populations.
- Proficient in managing office operations, including scheduling, email, voicemail systems, and calendar maintenance.
Ability to:
- Identify and solve standard problems and refer more complex problems to appropriate staff. – Respond to routine inquiries and explain standard policies and procedures to others.
- Work effectively in a collaborative environment.
- Exercise initiative and good judgment while working as a team member.
- Maintain schedules, timelines, and accurate recordkeeping.
- Attend department staff meetings as required.
- Collaborate on department–wide initiatives and contribute to the mission of the office.
- Perform duties such as reading, scribe and notetaking for students and accommodation (but not limited to).
- Maintain confidentiality and handle sensitive information.
Additional Considerations
- Knowledge of working in a fast-paced environment.
- Previous experience working in higher education.
- Demonstrated knowledge of policies and procedures.
- Be available (Monday-Friday) to work flexible daytime and/or evening hours and occasional weekends at any VPCC campuses and all extension centers or events.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | Minimal
Posting Detail Information
Posting Number | WGE_2791P
Recruitment Type | General Public - G
Number of Vacancies | 2
Position End Date (if temporary) |
Job Open Date | 09/30/2025
Job Close Date | 10/14/2025
Open Until Filled |
Agency Website | vpcc.edu
Contact Name |
Email | talentacquisition@vpcc.edu
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89328
Recruitment Type | General Public - G
Number of Vacancies | 2
Position End Date (if temporary) |
Job Open Date | 09/30/2025
Job Close Date | 10/14/2025
Open Until Filled |
Agency Website | vpcc.edu
Contact Name |
Email | talentacquisition@vpcc.edu
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89328
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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