George Mason University logo

George Mason University

Application Business Analyst

🇺🇸 Hybrid - Fairfax, VA

🕑 Full-Time

💰 TBD

💻 Operations

🗓️ May 14th, 2025

Edtech.com's Summary

George Mason University is hiring an Application Business Analyst. This role involves evaluating and documenting requests for new automated workflows to enhance university efficiency, working closely with the Workflow Team Manager and stakeholders. The Analyst will gather requirements, perform testing, assist with user acceptance testing, and create necessary documentation alongside developers and clients.

Highlights

  • Collaborate with clients and subject matter experts to gather requirements for automated workflows.
  • Perform alpha testing and report issues for quick resolution.
  • Conduct demonstrations and oversee user acceptance testing.
  • Create technical documents and user guides for workflow applications.
  • Associate’s degree in a related field or equivalent experience required.
  • Experience in software testing and client-developer collaboration is essential.
  • Experience with Ellucian Banner is preferred.

Application Business Analyst Full Description

Department: Information Technology
Classification: Info Technology Spec 1
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Pay Band: 04
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
  •  
About the Department:ITS is Mason’s central IT organization. We provide IT resources, systems, services, and tools to the university community. Enterprise Applications Support & Development which includes web development, applications development/support (custom .Net, Java, and third-party), and workflow/robotic process automation.
About the Position:The Application Business Analyst evaluates and documents requests for new automated workflows that will enable university efficiency. The Analyst works closely with the Workflow Team Manager, other team members, and university offices following team best practices and standards to create requirements documentation, perform alpha testing, and assist with user acceptance testing.
Responsibilities:Facilitates proper requirement gathering before development starts: Regularly meets with client(s) and subject matter expert(s) to properly gather all requirements; andFully documents all the requirements in a process design document to be used by developers. Performs initial (alpha) testing: Performs alpha testing of created workflow application to ensure it matches given requirements and catch any issues; andReports deviations from original requirements, bugs and issues to developer for quick fix before the user testing starts. Works closely with client during user acceptance testing phase: Demos the newly created application to client to increase familiarity before user testing starts; andSets up and monitors a Scope Change document to be used by client to document their testing feedback and any possible scope changes. Creates final documents with the help of developers and clients once the project is done: Helps developers create technical document to be used for future maintenance;Helps client create a user guide to be used by general users of the workflow application;Follows up with client to get final sign off document; andMakes sure all related documents are properly stored in the correct folder for future reference.
Required Qualifications:Associate’s degree in related field or the equivalent combination of education and experience;Experience in creating technical documentations;Experience as an Application Analyst working with clients and developers;Experience and familiarity with software testing; andGood working knowledge as an application business analyst creating application requirements, application testing and full involvement during development life cycle.
Preferred Qualifications:Bachelor’s degree in related field;Experience within the higher education industry;Experience with Ellucian Banner; andAbility to create process design document based on client's need, and perform QA testing.
Instructions to Applicants: For full consideration, applicants must apply for Application Business Analyst at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: May 13, 2025Posting Close Date: May 27, 2025Open Until Filled:  No