Edtech.com's Summary

EDSI Solutions is hiring a Bilingual Career Advisor. The role involves supporting program participants with employment acquisition, retention, and career advancement by managing case documentation, coordinating workshops, and collaborating with government officials and community agencies.

Highlights

Assist in preparation of project reports and complete enrollment documentation accurately.
Coordinate with government officials to ensure proper documentation compliance.
Develop solutions for customer attendance issues and manage workshop schedules.
Provide consistent case management, follow-up, and individualized participant assessments.
Maintain detailed customer databases and document all contacts and activities.
Build professional relationships with customers to overcome employment challenges.
Ensure contract compliance and achievement of positive outcomes and goals.
Required skills include proficiency in Microsoft Office, communication skills, and customer service experience.
Must have a college degree or equivalent experience.
Salary is $55,000 per year.

Bilingual Career Advisor Full Description

Overview:

Salary $55,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As Career Advisor, you will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving. This position requires an organized individual who can efficiently handle several responsibilities simultaneously.

Responsibilities:

Successful Elements:

Assist in the preparation of project reports as needed (participation, placement, etc.)
Accurately complete required documentation for enrollment
Work with government officials to ensure appropriate documentation is completed and received
Create solutions to customer attendance problems
Oversee customer activities and assist with workshop schedules
Provide consistent and comprehensive case management and follow-up
Provide individualized assessment of work; provide referrals to appropriate community service or social service agencies when needed
Maintain organized database of customers and keep detailed documentation of all contacts with customers
Coordinate customer retention services and accommodate customer work schedules
Document all customer contacts and activities in case notes and ensure that post-hire contacts are made as required by specific contract
Share information with appropriate staff and/or funding agencies
Build a professional one-on-one working relationship with customers to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
Ensure customers follow through with planned activities as outlined in contract with funding agency
Help ensure that positive outcomes and goals are met as required by contract

Qualifications:
Required Experience:

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Customer service experience
Working knowledge of Microsoft Office

Required Education:

College Degree or equivalent experience

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Original Job Description

Overview:

Salary $55,000 year

Successful Elements:

Assist in the preparation of project reports as needed (participation, placement, etc.)
Accurately complete required documentation for enrollment
Work with government officials to ensure appropriate documentation is completed and received
Create solutions to customer attendance problems
Oversee customer activities and assist with workshop schedules
Provide consistent and comprehensive case management and follow-up
Provide individualized assessment of work; provide referrals to appropriate community service or social service agencies when needed
Maintain organized database of customers and keep detailed documentation of all contacts with customers
Coordinate customer retention services and accommodate customer work schedules
Document all customer contacts and activities in case notes and ensure that post-hire contacts are made as required by specific contract
Share information with appropriate staff and/or funding agencies
Build a professional one-on-one working relationship with customers to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
Ensure customers follow through with planned activities as outlined in contract with funding agency
Help ensure that positive outcomes and goals are met as required by contract

Qualifications:
Required Experience:

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Customer service experience
Working knowledge of Microsoft Office

Required Education:

College Degree or equivalent experience

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

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Edtech.com's Summary

Bilingual Career Advisor Full Description

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