Edtech.com's Summary

Brightwheel is hiring a Business Operations Manager. The role involves leading cross-functional strategic initiatives to drive business outcomes, leveraging data analysis and collaborating closely with senior management to improve performance across various departments.

Highlights

Lead and deliver high-impact cross-functional projects aligned with strategic priorities.
Analyze data and customer experience to provide actionable business insights.
Serve as a trusted advisor and thought partner to senior executives.
Manage projects end-to-end to solve ambiguous challenges and achieve measurable results.
4-8 years of experience in management consulting or operational roles driving business improvements.
Strong skills in critical thinking, data analysis, financial and strategic modeling.
Proficient in stakeholder and project management, influencing senior leaders effectively.
Experience utilizing AI tools in daily tasks.
Compensation ranges from $131K to $174K with equity opportunities.
Benefits include medical/dental/vision coverage, paid parental leave, flexible PTO, and retirement plans.

Business Operations Manager Full Description

Business Operations Manager

United States

Employment Type

Full time

Location Type

Remote

Department

Operations

Compensation

$131K – $174K • Offers Equity

Compensation & Benefits
At brightwheel, we reward people who make things happen. Our compensation is benchmarked against similar-stage growth companies, with ranges set by function, level, and location. Final offers reflect experience and expertise, and your recruiter can walk you through the range for your region.

Equity & Ownership
Many roles include equity, giving you the chance to share in the long-term success you help create.

Benefits & Well-Being
We design our benefits to help you (and your family) live well, stay healthy, and keep growing. While specifics vary by region, we typically offer:

Comprehensive medical, dental, and vision coverage
Generous paid parental leave
Flexible PTO so you can recharge when you need it
Local retirement or savings plans (e.g., 401(k) in the U.S.)

We’re committed to pay equity and to building a diverse, inclusive workplace where everyone can do their best work and feel supported along the way.

Overview
Application
Our Mission and Opportunity
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are
Brightwheel is seeking a talented individual to join the Business Operations team. You are a strategic thinker and pragmatic executor who is excited to drive strategic initiatives and outcomes across the business. You have excellent business acumen and communication skills. You take ownership and consistently deliver high-quality results on time. You enjoy working with cross-functional partners to tackle complex problems. You thrive in the pace of change at high growth tech startups. You love diving deep to develop and implement data-driven solutions to address a wide range of challenges and opportunities across all areas of the business.

What You'll Do

Drive high-impact projects: You will lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities. This could include everything from redesigning our pricing strategy or variable compensation models, to helping launch a new product, to partnering directly with front-line managers to improve our sales and onboarding funnels.
Turn insights into action: You will dive deep - into data, processes, and the customer experience - to identify the critical insights necessary to improve business performance, and translate these into action.
Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued.
Achieve extraordinary results: As a business, we set audacious goals. You will be responsible for bringing structure to ambiguous problems - scoping, planning, and executing work from start to finish - to drive measurable outcomes.

What You've Done

4-8 years of work experience at a top management consulting firm or operations role leading cross-functional projects that improved business performance
Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges and turn data-driven insights into strategic recommendations
Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams
Demonstrated sound business judgment and strong listening skills; ability to understand the “why” and get to what matters quickly
Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling
Experience using AI tools in day-to-day work
Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.

Original Job Description

Business Operations Manager

United States

Employment Type

Full time

Location Type

Remote

Department

Operations

Compensation

$131K – $174K • Offers Equity

Equity & Ownership
Many roles include equity, giving you the chance to share in the long-term success you help create.

Benefits & Well-Being
We design our benefits to help you (and your family) live well, stay healthy, and keep growing. While specifics vary by region, we typically offer:

Comprehensive medical, dental, and vision coverage
Generous paid parental leave
Flexible PTO so you can recharge when you need it
Local retirement or savings plans (e.g., 401(k) in the U.S.)

We’re committed to pay equity and to building a diverse, inclusive workplace where everyone can do their best work and feel supported along the way.

Drive high-impact projects: You will lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities. This could include everything from redesigning our pricing strategy or variable compensation models, to helping launch a new product, to partnering directly with front-line managers to improve our sales and onboarding funnels.
Turn insights into action: You will dive deep - into data, processes, and the customer experience - to identify the critical insights necessary to improve business performance, and translate these into action.
Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued.
Achieve extraordinary results: As a business, we set audacious goals. You will be responsible for bringing structure to ambiguous problems - scoping, planning, and executing work from start to finish - to drive measurable outcomes.

What You've Done

4-8 years of work experience at a top management consulting firm or operations role leading cross-functional projects that improved business performance
Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges and turn data-driven insights into strategic recommendations
Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams
Demonstrated sound business judgment and strong listening skills; ability to understand the “why” and get to what matters quickly
Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling
Experience using AI tools in day-to-day work
Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques

Let me find your next job.

Thanks - you're signed up.

Business Operations Manager

Edtech.com's Summary

Business Operations Manager Full Description

Business Operations Manager

Associate Vice President, Research Initiatives and Development

Director of Continuing Education and Workforce Development

Associate Director, AP Instructional Services

Director Nursing Education

Admissions Operations Specialist