Clinical Services Representative II (Multiple Vacancies)

🇺🇸 New Brunswick, NJ

🕑 Full-Time

💰 $26 - $28 per Hour

💻 Other

🗓️ October 9th, 2025

Edtech.com's Summary

Rutgers University is hiring a Clinical Services Representative II for the Robert Wood Johnson Medical School. The role involves performing administrative tasks to support efficient office operations, including answering phones, scheduling, pre-registration, managing financial and HIPAA paperwork, verifying insurance, collecting copays, posting transactions, and handling patient billing inquiries.

Highlights

Answer telephone calls and identify self and location professionally.
Perform scheduling, pre-registration, patient arrival recording, and manage financial and HIPAA paperwork.
Conduct online insurance verification and advise patients on payment options and form preparation.
Maintain computer databases with updates on demographics and insurance information.
Collect and post copayments, prepare receipts, and reconcile batch transactions.
Process and respond to routine patient billing inquiries, escalating complex cases as needed.
Enter and review departmental charge entries for accuracy.
Required two years of progressive clerical experience, preferably in a medical office or setting.
Proficiency in accessing and retrieving data from computer databases required.
Preferred knowledge includes billing and collections software, medical terminology, and experience in billing and collections processes.
Salary range: $26.48 to $27.79 per hour, depending on qualifications and experience.
Position is full-time, 40 hours per week with a fully on-site work arrangement, unionized under Teamsters 97.