Edtech.com's Summary

Arizona State University is hiring a Coordinator Senior. The role involves coordinating activities and functions within the Classroom Scheduling department, managing budgets, ensuring compliance with scheduling policies, and collaborating with campus partners to optimize classroom utilization and support student persistence and graduation.

Highlights

Coordinate Classroom Scheduling department activities under general supervision with autonomy and final decision authority.
Manage requests and scheduling using Salesforce and Ad Astra systems, addressing compliance and policy adherence.
Analyze reports to identify and resolve scheduling conflicts such as double bookings or invalid cross-listings.
Partner with scheduling coordinators across ASU to maintain standards and compliance with university policies and ABOR requirements.
Troubleshoot unique scheduling issues involving classrooms and share solutions with internal and external staff.
Experience required with PeopleSoft, Ad Astra, Salesforce, Kuali, and Microsoft Office applications (Word, Excel, Access, Outlook, PowerPoint).
Required to hold a bachelor's degree and three years of relevant experience or an equivalent combination of education and training.
Strong communication skills and ability to work well in a team-oriented, student services environment are essential.
Salary range is $47,000 to $52,000 annually, dependent on experience.
No driving requirement and no federal funding involved in this position.

Coordinator Senior Full Description

Job Profile:Student Support Specialist 2

Job Family:Student Support Services

Time Type:Full time

Max Pay - Depends on experience:$52,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Connects students to a variety of academic, professional, and personal support services to overcome academic and non-academic barriers and enhance their skills to increase persistence and graduation rates.

Job Description:

Position Salary Range: $47,000 - $52,000 per year; offer dependent on experience

Under general supervision, coordinates activities and functions for the Classroom Scheduling department. Controls budget and ensures that program goals and objectives are accomplished in accordance with priorities, time limitations, funding limitations or other specifications. Exercises autonomy and final decision-making authority.

Essential Duties:

Monitors incoming SalesForce cases, responds to requests for information, and makes changes to classes and events as necessary based on requests received.
Evaluates incoming requests to schedule academic and non-academic events through Ad Astra, verifies requestor information, confirms or declines requests based on compliance criteria and scheduling policies.
Reviews and analyzes daily reports of all open semester scheduling activities for the campus to identify unscheduled, invalid cross-list, double booked and overbooked classes/events. Identifies issues, investigates solutions, and initiates corrective action as appropriate.
Partners with scheduling coordinators across ASU to ensure classes are scheduled properly in compliance with scheduling policies, catalog requirements, and ASU/ABOR standards.
Troubleshoots unique scheduling issues as they arise, involves necessary departments and administrators to resolve issues involving the use of classrooms; shares solutions with internal and external department scheduling staff.
Participates in meetings and discussions related to course offering and classroom scheduling issues with a variety of campus partners and customers.
Analyzes course classroom needs and placement requests to maximize classroom utilization while keeping the university goals of retention and graduation of students in mind.
Works closely with coworkers to provide backup support and effective communication.
Other duties as assigned.

Desired Qualifications:

Demonstrated knowledge of higher education, university policies and procedures, and curricular support.
Experience in course scheduling and planning.
Experience working with student information systems and resource and content management systems (e.g., PeopleSoft, Ad Astra, Salesforce, and Kuali).
Experience working with internet-based Microsoft Office applications (i.e., Word, Excel, Access, Outlook, and PowerPoint).
Experience working with document-sharing applications (e.g., Dropbox and Google Drive).
Evidence of effective communication skills.
Experience working in a team setting.
Evidence of high level of customer service delivered in a student services environment.

Working Environment:

The Classroom Scheduling department is a team-oriented department. We seek individuals that work well in a team office setting and who will share their ideas with others. This position will have a lot of contact with people in the university community so strong communication skills are essential.

Department Statement:

The Office of the University Provost provides leadership to all ASU campuses and academic programs, fostering global distinction in teaching, research and services to the community. To learn more about the Office of the University Provost, go to: http://provost.asu.edu

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$14707.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:A fingerprint check is not required for this position.

Original Job Description