Centerstone
Crisis Learning and Development Specialist
Edtech.com's Summary
Centerstone is hiring a Crisis Learning and Development Specialist to provide strategic guidance and develop training programs for crisis staff within a 24/7/365 mental health crisis and suicide prevention team. The specialist designs, implements, and continuously improves onboarding and ongoing learning initiatives in collaboration with leadership and operational staff, ensuring alignment with evidence-informed best practices and organizational priorities.
Highlights
- Develop and enhance onboarding, retraining, and ongoing training programs for crisis staff using evidence-based and peer-informed practices.
- Engage in peer-led supervision sessions to incorporate peer perspectives into curriculum design.
- Create training strategies and adult learning approaches to optimize staff development.
- Provide coaching and guidance to staff on skill development and training needs.
- Facilitate training initiatives, pilot programs, and focus groups to improve learning outcomes.
- Communicate effectively through written, verbal, in-person, and virtual methods.
- Hold a Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field; Certified Peer Recovery Specialist with at least 5 years experience acceptable; Master's degree preferred.
- Require at least three years of experience in training, learning and development, or crisis services; five years preferred.
- Offer pay range of $50,700 to $71,100 with benefits including medical, dental, vision coverage, retirement plan with match, paid time off, and continuing education opportunities.
- Support work within a trauma-informed organizational culture dedicated to quality, safety, and empowerment of staff and clients.
Crisis Learning and Development Specialist Full Description
Crisis Learning and Development Specialist
Fully Remote
Nashville, Tennessee
Full time
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position provides expertise and strategic guidance for the development, implementation, and continuous improvement of training programs for crisis staff. The Advisor collaborates with enterprise leadership, training teams, and operational staff to design onboarding, retraining, and ongoing learning initiatives, ensuring the reflect best practices, are evidence-informed, and meet the needs of both staff and the populations served. Leads the design, implementation, and continuous improvement of training programs for crisis services, partnering with leadership and operations to deliver evidence-informed onboarding and ongoing learning aligned with best practices.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Develop, refine, and advise on onboarding, retraining, and ongoing training programs for crisis staff, incorporating evidence-based and peer-informed practices.
- Attend peer led supervisions to gain insight into peer perspectives to incorporate into curriculum design as appropriate.
- Develop training strategies, adult learning approaches, and methods to optimize staff development.
- Provide recommendations for improving programmatic learning outcomes based on feedback, crisis literature, and emerging best practices.
- Serve as a resource for teams regarding crisis intervention standards, peer support principles, and effective training methodologies.
- Support staff by offering coaching, guidance, and consultation related to skill development and training needs.
- Facilitate training initiatives, pilot programs, or focus groups to enhance learning effectiveness.
- Model best practices in crisis intervention, communication, and staff engagement.
- Ensure alignment of learning objectives with organizational policies, accreditation standards, and compliance requirements.
- Assist in administrative tasks as needed
KNOWLEDGE, SKILLS & ABILITIES
- Effectively communicate via written, verbal, in person and virtual methods.
- Demonstrates high-level customer service skills and professional etiquette.
- Adaptability for shifting between leadership and direct service roles as needed.
- Aligns learning initiatives with enterprise priorities and evolving needs.
- Skill in providing crisis intervention.
QUALIFICATIONS
Education Level
Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist for at least 5 years. Master’s degree is preferred.
Years of Experience
Three years of experience in training, learning & development, or crisis services required. Five years preferred.
Certification/Licensure
N/A
PHYSICAL REQUIREMENTS
Standing – 20%
Sitting – 80%
Squatting – Occasional
Kneeling – Occasional
Bending – Occasional
Driving – Occasional
Lifting – Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:Full time
Pay Range:
$50,700.00--$71,100.00
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.
