Customer Service Assistant

🇺🇸 Doña Ana, NM

🕑 Full-Time

💰 $17 per Hour

💻 Customer Support

🗓️ September 12th, 2025

Edtech.com's Summary

DACC Dona Ana CC is hiring a Customer Service Assistant. The role involves serving as the first point of contact for internal and external customers, managing multi-line phone systems, providing information on college services, and assisting students with admissions, advising, financial aid, and registration processes.

Highlights

Manages multi-line phone systems and directs calls appropriately.
Provides accurate information and exceptional customer service for various college departments.
Assists students with admissions, financial aid applications, registration, and academic advising.
Reviews documents for accuracy and completeness related to college services.
Requires knowledge of customer service principles, phone etiquette, and basic cash management.
Strong communication, interpersonal and problem-solving skills needed.
Minimum two years of related experience or equivalent post-secondary education.
High School diploma or GED required.
Bilingual English/Spanish preferred.
Target hourly rate is $16.83, full-time non-exempt position.