Edtech.com's Summary

ThriveDX is hiring a Director, Inside Sales to lead and scale their direct-to-consumer sales team within the EdTech and cybersecurity sectors. The role involves setting sales strategy, managing team performance, collaborating with marketing, and driving revenue growth through data-driven decisions and operational improvements.

Highlights

Lead and grow the inside sales team, aligning sales strategy with revenue goals.
Manage forecasting, sales metrics, team quotas, and CRM data hygiene.
Collaborate with marketing to optimize lead generation, funnel, and conversion.
Develop and improve sales processes, playbooks, scripts, and training materials.
Analyze customer behavior to refine messaging and product-market fit.
Implement scalable systems to support team and pipeline growth.
Report sales KPIs and insights to the executive team regularly.
Must have 5+ years in sales leadership, particularly with DTC or inside sales teams.
Experience with CRM platforms such as HubSpot or Salesforce and sales analytics tools.
Preferred background in EdTech, SaaS, cybersecurity, or tech training sales.
Competitive benefits package including Medical, Dental, Vision, 401k, and Paid Time Off.

Director, Inside Sales Full Description

Director, Inside Sales

Admissions - Columbia, Maryland (Hybrid)

As our Inside Sales Director, you’ll own and lead the entire direct-to-consumer sales function. You’ll build and scale a high-performing inside sales team, define the strategy, and drive revenue growth through data-driven decision-making, world-class leadership, and a deep understanding of customer needs in the EdTech and cybersecurity space.

This is a strategic and tactical role—you’ll be setting direction and getting into the weeds, with a direct impact on company growth.

About Us

With over 17+ years of experience, ThriveDX is one of the leading global tech education, training, and service providers sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems.

In 2018, ThriveDX entered the US market via a university partnership model and have successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, TDX Arena is an AI-fueled powerhouse learning platform that helps learners apply concepts learned in class to real-world situations.

With over 50,000 cybersecurity alumni worldwide, ThriveDX is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.

Responsibilities

Execute the overall DTC sales strategy, ensuring alignment with company goals and revenue targets.
Hire, develop, and lead a growing sales team
Own forecasting, sales performance metrics, team quotas, and CRM hygiene.
Partner closely with Marketing to align on lead generation, funnel optimization, and lifecycle conversion strategies.
Drive continuous improvement in the sales process, including playbooks, scripts, training materials, and conversion tactics.
Analyze customer behavior and feedback to refine messaging and product-market fit for the DTC audience.
Implement scalable systems and processes to support a growing team and pipeline.
Report on sales KPIs and insights to the executive team regularly.
Foster a high-performance culture focused on coaching, accountability, and mission-driven selling.

Experience/ Skills Required

5+ years of experience in sales leadership roles, including managing DTC or inside sales teams.
Strong track record of meeting or exceeding revenue targets in a high-velocity sales environment.
Experience in EdTech, SaaS, or direct-to-consumer sales (cybersecurity or tech training preferred).
Deep understanding of customer acquisition funnels, B2C buying behavior, and sales performance metrics.
Proven experience with CRM systems (HubSpot, Salesforce, etc.) and sales analytics tools.
Excellent leadership, coaching, and communication skills.
Entrepreneurial mindset with a bias for action and continuous learning.

Values

Passion is our driver.
Excellence is how we deliver.
People are our focus - learners and employees.
Change creates opportunity - we embrace change.
Learning never stops and neither do we.

Our Offer

Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off

Your Success is our Success

If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, you’ll feel right at home here. We’re looking for a passionate, high-performer that pushes boundaries in pursuit of something bigger.

You’re a self-starter with a “ready to make an impact on day one” mindset—confident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think you’ll be a perfect fit.

At our core, we're more than just a company—we're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each person’s contributions toward our shared goals. We can’t wait to welcome the next game-changer to our team. (Yes, we mean you.)

Equal Employer Opportunity (EEO) Statement

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Original Job Description

Director, Inside Sales

Admissions - Columbia, Maryland (Hybrid)

This is a strategic and tactical role—you’ll be setting direction and getting into the weeds, with a direct impact on company growth.

About Us

With over 50,000 cybersecurity alumni worldwide, ThriveDX is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.

Responsibilities

Execute the overall DTC sales strategy, ensuring alignment with company goals and revenue targets.
Hire, develop, and lead a growing sales team
Own forecasting, sales performance metrics, team quotas, and CRM hygiene.
Partner closely with Marketing to align on lead generation, funnel optimization, and lifecycle conversion strategies.
Drive continuous improvement in the sales process, including playbooks, scripts, training materials, and conversion tactics.
Analyze customer behavior and feedback to refine messaging and product-market fit for the DTC audience.
Implement scalable systems and processes to support a growing team and pipeline.
Report on sales KPIs and insights to the executive team regularly.
Foster a high-performance culture focused on coaching, accountability, and mission-driven selling.

Experience/ Skills Required

5+ years of experience in sales leadership roles, including managing DTC or inside sales teams.
Strong track record of meeting or exceeding revenue targets in a high-velocity sales environment.
Experience in EdTech, SaaS, or direct-to-consumer sales (cybersecurity or tech training preferred).
Deep understanding of customer acquisition funnels, B2C buying behavior, and sales performance metrics.
Proven experience with CRM systems (HubSpot, Salesforce, etc.) and sales analytics tools.
Excellent leadership, coaching, and communication skills.
Entrepreneurial mindset with a bias for action and continuous learning.

Values

Passion is our driver.
Excellence is how we deliver.
People are our focus - learners and employees.
Change creates opportunity - we embrace change.
Learning never stops and neither do we.

Our Offer

Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off

Your Success is our Success

Equal Employer Opportunity (EEO) Statement

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