Director of Admissions

Edtech.com's Summary

Syracuse University is hiring a Director of Admissions for SU Global, responsible for leading recruitment, selection, and matriculation of online undergraduate and graduate students. The role requires developing strategic lead cultivation plans, collaborating with university departments, managing admissions processes, and maintaining an in-person campus presence to support a diverse online student population.

Highlights

Lead recruitment and funnel management for SU Global's online programs.

Develop strategic lead cultivation plans and collaborate with Executive Director and university schools.

Manage admissions criteria, applicant evaluation, and CRM database operations.

Maintain regular on-campus presence and work flexible hours, including evenings and weekends.

Oversee admissions staff development and performance management.

Require experience in higher education admissions or student services and five-plus years administrative experience.

Proficiency with admissions technology platforms and strong data analytics skills.

Bachelor's degree required; master's degree preferred.

Annual pay range: $95,000 - $110,000.

Commitment to supporting a diverse, inclusive student environment and collaborating across departments.

Director of Admissions Full Description

Syracuse University Job Board

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Posting Details

Job #	042554
Department Code	11001-4406
Department	SU Global
Job Title	Director of Admissions
Location	Syracuse, NY
Campus	Syracuse, NY
Commitment to On-Campus Experience	Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range	$95,000 - $110,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S6
FLSA Status	Exempt
Hours	Standard University business hours 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs.
Job Type	Full-time
Unionized Position Code	Not Applicable
Job Description	The Director of Admissions will report to the Executive Director of Operations for SU Global. This position is responsible for the overall recruitment, selection, and matriculation of online undergraduate and graduate Syracuse University students. The Director will be an innovative and thoughtful leader who will bring a creative and data-informed perspective to form a cohesive, integrated and collaborative admissions and funnel management function. Serving as the admissions, recruitment, and funnel management subject matter expert for SU Global, the Director will play a critical role in the university’s future by collaborating with Syracuse University’s schools and colleges to attract a diverse, talented and engaged online student population locally, nationally, and internationally. The position demands exceptional flexibility and adaptability to serve students across time zones, accommodate diverse cultural perspectives and learning needs, and maintain an in-person presence on campus to ensure accessible, responsive support. Syracuse University is building something new. We’re launching SU Global to reimagine how we support and scale accessible online pathways for non-traditional learners, in a dynamic, innovative, and data-driven environment. That means rethinking how we work. This role requires on-campus presence because the best ideas emerge from real-time collaboration, the mentorship that happens in hallways, and the spontaneous problem-solving that defines startup culture. You’ll work non-traditional hours when needed – evening and weekend coverage, whatever it takes to deliver the best-in-class experience. We’re looking for team members who thrive in: High-energy, in-person environments where innovation happens face-to-face Flexible scheduling that follows student needs, not the clock Startup intensity within a world-class university structure We’re not looking for people who want a job. We’re looking for builders who want a mission.
Education and Experience	Bachelor’s degree required; master’s degree preferred. Five or more years of progressively responsible administrative experience in higher education or related field required. Experience in higher education in admissions or student services. Excellent communication, presentation, and technology skills are required. The ability to work with a diverse team effectively and handle multiple projects with strict adherence to deadlines. Must be able to effectively work in a fast-paced environment and manage others to do the same.
Skills and Knowledge	Breadth and depth of experience in enrollment management, strong business judgment and decision-making skills, a strong capability of working with data and analytics, the ability to work and interact in a transparent manner, and the ability to lead and manage are essential to success in this position. Previous admissions operations and management experience or related program or relevant corporate experience in marketing, operations, or a related field. Experience integrating across programs and building organizational structure to deliver an outstanding, student-centric experience An appreciation for online education Experience managing the relationship with external admissions and lead cultivation partners; and proficiency with admissions technology platforms. Work Environment and Availability: Required to maintain regular in-person presence on campus to ensure accessibility and responsive support Flexibility to work evenings and weekends to accommodate student schedules and major campus events, especially during start-up Ability to adapt work hours to meet the needs of students in different time zones when necessary Commitment to creating an inclusive, welcoming environment for all students regardless of background or circumstance
Responsibilities	Lead the development of a strategic lead cultivation plan for the enrollment of high quality & diverse adult learners across a portfolio of online undergraduate and graduate programs. Collaborate with the Executive Director of Operations to identify/maintain lead cultivation collaborations and synergies and help define a competitive and unique market position for Syracuse University’s online programs. Work in close collaboration with the Director of Advising & Student Success to ensure a seamless student experience from inquiry to admission to enrollment. Assist in the oversight of agency partnerships to amplify lead cultivation and funnel management efforts. Employ a data-driven approach to analyze the online education market and recommend appropriate courses of action to the Executive Director and SU Global leadership. Lead collaboration with university communications teams to develop appropriate web and social media content and print material as necessary. Work directly with the schools and colleges to develop eligibility standards, admissions criteria, and Financial Aid/Scholarship parameters in line with strategic and financial goals for online programs. Oversee evaluation of applicants based on academic background, test scores, professional experience, career goals and other attributes; plan candidate interview/consultation process to assess focus, preparedness, and communication skills in line with the expectations of the program; coordinate recommendations of admissions actions. Oversee funnel management data and summarize reports for internal and external audiences to include all conversion points of the admissions funnel. Manage the CRM process, including filter and query development, database management, strategic dashboards for KPI identification, and identifying technologies to increase process efficiency. Lead collaboration with the Online Student Success team to ensure overall enrollment system performance. Lead and motivate a staff of professionals to work together to achieve program goals. Ensure alignment of key staff across the online programs to ensure the delivery of a service-oriented admissions and matriculation process. Manage staff development, performance reviews, job descriptions, and employee administration for all direct reports. Ensure admissions goals are met, maintaining high quality academic standards. Identify opportunities for program improvement, process efficiency, and regular feedback. Collaborate with the Director of Advising & Student Success to support and implement advising, retention, programmatic, or process efforts and changes. In partnership with the Director of Advising & Student Success, oversee the Office of Online Student Success. Other duties as assigned.
Physical Requirements	Not Applicable
Tools/Equipment	Not Applicable
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community	Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link	https://www.sujobopps.com/postings/112253
Job Posting Date	02/05/2026
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you first find out about this position?
- sujobopps.com (Syracuse University Online Employment website)
- Syracuse University HR Recruiter
- Virtual Career Fair (via NYS Department of Labor)
- SUNY EOC (Equal Opportunity Center)
- Women’s Opportunity Center
- Jubilee Homes
- Syracuse Northeast Community Center
- Interfaith Works
- JobPlus
- Syracuse.com
- Chronicle of Higher Education
- HigherEdJobs.com
- HERC (HERC Higher Ed Recruitment Consortium)
- InsideHigherEd.com
- Indeed.com
- DiverseEducation.com (Diverse Issues in Higher Education website)
- LinkedIn Job Posting
- Facebook
- Job Fair
- Search Firm
- Referred by an SU Employee
- Other
If "other", please describe how you first found out about this position.
(Open Ended Question)

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Original Job Description

Syracuse University Job Board

Toggle navigation

Director of Admissions Bookmark this Position Posting Print Preview | Apply for this Job

Posting Details

Job #	042554
Department Code	11001-4406
Department	SU Global
Job Title	Director of Admissions
Location	Syracuse, NY
Campus	Syracuse, NY
Commitment to On-Campus Experience	Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range	$95,000 - $110,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S6
FLSA Status	Exempt
Hours	Standard University business hours 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs.
Job Type	Full-time
Unionized Position Code	Not Applicable
Job Description	The Director of Admissions will report to the Executive Director of Operations for SU Global. This position is responsible for the overall recruitment, selection, and matriculation of online undergraduate and graduate Syracuse University students. The Director will be an innovative and thoughtful leader who will bring a creative and data-informed perspective to form a cohesive, integrated and collaborative admissions and funnel management function. Serving as the admissions, recruitment, and funnel management subject matter expert for SU Global, the Director will play a critical role in the university’s future by collaborating with Syracuse University’s schools and colleges to attract a diverse, talented and engaged online student population locally, nationally, and internationally. The position demands exceptional flexibility and adaptability to serve students across time zones, accommodate diverse cultural perspectives and learning needs, and maintain an in-person presence on campus to ensure accessible, responsive support. Syracuse University is building something new. We’re launching SU Global to reimagine how we support and scale accessible online pathways for non-traditional learners, in a dynamic, innovative, and data-driven environment. That means rethinking how we work. This role requires on-campus presence because the best ideas emerge from real-time collaboration, the mentorship that happens in hallways, and the spontaneous problem-solving that defines startup culture. You’ll work non-traditional hours when needed – evening and weekend coverage, whatever it takes to deliver the best-in-class experience. We’re looking for team members who thrive in: High-energy, in-person environments where innovation happens face-to-face Flexible scheduling that follows student needs, not the clock Startup intensity within a world-class university structure We’re not looking for people who want a job. We’re looking for builders who want a mission.
Education and Experience	Bachelor’s degree required; master’s degree preferred. Five or more years of progressively responsible administrative experience in higher education or related field required. Experience in higher education in admissions or student services. Excellent communication, presentation, and technology skills are required. The ability to work with a diverse team effectively and handle multiple projects with strict adherence to deadlines. Must be able to effectively work in a fast-paced environment and manage others to do the same.
Skills and Knowledge	Breadth and depth of experience in enrollment management, strong business judgment and decision-making skills, a strong capability of working with data and analytics, the ability to work and interact in a transparent manner, and the ability to lead and manage are essential to success in this position. Previous admissions operations and management experience or related program or relevant corporate experience in marketing, operations, or a related field. Experience integrating across programs and building organizational structure to deliver an outstanding, student-centric experience An appreciation for online education Experience managing the relationship with external admissions and lead cultivation partners; and proficiency with admissions technology platforms. Work Environment and Availability: Required to maintain regular in-person presence on campus to ensure accessibility and responsive support Flexibility to work evenings and weekends to accommodate student schedules and major campus events, especially during start-up Ability to adapt work hours to meet the needs of students in different time zones when necessary Commitment to creating an inclusive, welcoming environment for all students regardless of background or circumstance
Responsibilities	Lead the development of a strategic lead cultivation plan for the enrollment of high quality & diverse adult learners across a portfolio of online undergraduate and graduate programs. Collaborate with the Executive Director of Operations to identify/maintain lead cultivation collaborations and synergies and help define a competitive and unique market position for Syracuse University’s online programs. Work in close collaboration with the Director of Advising & Student Success to ensure a seamless student experience from inquiry to admission to enrollment. Assist in the oversight of agency partnerships to amplify lead cultivation and funnel management efforts. Employ a data-driven approach to analyze the online education market and recommend appropriate courses of action to the Executive Director and SU Global leadership. Lead collaboration with university communications teams to develop appropriate web and social media content and print material as necessary. Work directly with the schools and colleges to develop eligibility standards, admissions criteria, and Financial Aid/Scholarship parameters in line with strategic and financial goals for online programs. Oversee evaluation of applicants based on academic background, test scores, professional experience, career goals and other attributes; plan candidate interview/consultation process to assess focus, preparedness, and communication skills in line with the expectations of the program; coordinate recommendations of admissions actions. Oversee funnel management data and summarize reports for internal and external audiences to include all conversion points of the admissions funnel. Manage the CRM process, including filter and query development, database management, strategic dashboards for KPI identification, and identifying technologies to increase process efficiency. Lead collaboration with the Online Student Success team to ensure overall enrollment system performance. Lead and motivate a staff of professionals to work together to achieve program goals. Ensure alignment of key staff across the online programs to ensure the delivery of a service-oriented admissions and matriculation process. Manage staff development, performance reviews, job descriptions, and employee administration for all direct reports. Ensure admissions goals are met, maintaining high quality academic standards. Identify opportunities for program improvement, process efficiency, and regular feedback. Collaborate with the Director of Advising & Student Success to support and implement advising, retention, programmatic, or process efforts and changes. In partnership with the Director of Advising & Student Success, oversee the Office of Online Student Success. Other duties as assigned.
Physical Requirements	Not Applicable
Tools/Equipment	Not Applicable
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community	Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link	https://www.sujobopps.com/postings/112253
Job Posting Date	02/05/2026
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you first find out about this position?
- sujobopps.com (Syracuse University Online Employment website)
- Syracuse University HR Recruiter
- Virtual Career Fair (via NYS Department of Labor)
- SUNY EOC (Equal Opportunity Center)
- Women’s Opportunity Center
- Jubilee Homes
- Syracuse Northeast Community Center
- Interfaith Works
- JobPlus
- Syracuse.com
- Chronicle of Higher Education
- HigherEdJobs.com
- HERC (HERC Higher Ed Recruitment Consortium)
- InsideHigherEd.com
- Indeed.com
- DiverseEducation.com (Diverse Issues in Higher Education website)
- LinkedIn Job Posting
- Facebook
- Job Fair
- Search Firm
- Referred by an SU Employee
- Other
If "other", please describe how you first found out about this position.
(Open Ended Question)

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.

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Director of Admissions

Edtech.com's Summary

Director of Admissions Full Description

Director of Communications for Undergraduate Admissions

Senior Enrollment Manager

Enrollment Coordinator

Admissions Coordinator

Academic Program Specialist I - Admissions