Chapman University
Director of Graduate Admission
🇺🇸
Orange, CA
🕑
Full-Time
💰
$115K - $120K
💻
Enrollment
🗓️
February 10th, 2026
CRM
Edtech.com's Summary
Chapman University is hiring a Director of Graduate Admission. The role involves developing and managing graduate enrollment initiatives, leading the Graduate Admission staff, and collaborating with campus faculty and administrators to enhance recruitment and admission strategies. The Director also manages CRM and ERP systems related to graduate admission while representing the university to external constituencies.
Highlights
- Manage the activities and staff of the Office of Graduate Admission.
- Oversee the development and maintenance of the graduate components of PeopleSoft ERP and SLATE CRM systems.
- Develop marketing, recruitment, and outreach materials in coordination with Marketing, Slate CRM, and academic schools.
- Train Graduate Admission Staff, Program Staff, and Faculty on admission software, processes, and best practices.
- Manage budget and make recommendations for adjustments and enhancements.
- Maintain admission policies and procedures in collaboration with Graduate programs and Admission teams.
- Analyze enrollment trends and prospect data to inform recruitment strategies and advise institutional leadership.
- Lead, mentor, and supervise the Graduate Admission team to ensure quality service across programs.
- Required qualifications include 5 years of university admission experience with progressively responsible roles, management experience in higher education, and skills in customer service, communication, and organization.
- Desired qualifications include knowledge of PeopleSoft ERP, Slate CRM, digital marketing and social media recruitment, and experience in graduate admission at nonprofit institutions.
- Compensation range is $115,000-$120,000 annually.
Director of Graduate Admission Full Description
Director of Graduate Admission
Please see Special Instructions for more details.
Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate
Posting Details
Position Information
Position Title | Director of Graduate Admission
Position Type | Regular
Job Number | SA74724
Full or Part Time | full-time 40 hours weekly
Fair Labor Standard Act Classification | Exempt
Anticipated Pay Range | $115,000-$120,000
Pay Range Information | Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Type | Regular
Job Number | SA74724
Full or Part Time | full-time 40 hours weekly
Fair Labor Standard Act Classification | Exempt
Anticipated Pay Range | $115,000-$120,000
Pay Range Information | Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary | Develop and manage Graduate enrollment initiatives and associated strategies and activities. Effectively manage the Graduate Admission staff. Develop and execute, in consultation with the graduate programs, effective marketing, recruitment and leveraging plans. Develop and interpret prospect and applicant data. Manage the continuing development of SLATE CRM and PeopleSoft ERP as relates to Graduate Admission. Partner with the faculty and administrators across campus to build strong, relationships while advocating for the operational needs of the Office of Graduate Admission. The Director of Graduate Admission will be able to foster relationships, be an effective communicator and an innovator in the field of admission and recruitment. Represent Chapman to external constituencies. The ideal candidate is a forward-thinking leader with strong analytical skills, a track record of cultivating a collaborative, supportive team environment, and a deep understanding of graduate enrollment trends.
Responsibilities | Manage the activities of the Office of Graduate Admission Manage the development of the Graduate piece of the ERPWork with Marketing, Slate CRM, and the schools to develop publications, direct mail, and other recruitment and outreach materials and activities Create and oversee training of Graduate Admission Staff, Program Staff, and Faculty in admission management software, processes and best practices. Manage budget including recommendations for necessary budget adjustments and request enhancements. Work with Graduate programs, Admission Operations and Admission counselors to maintain admission policy and procedures. Analyze enrollment trends and prospect data to inform short- and long-term strategies. Provide actionable insights and recommendations to institutional leadership and program partners. Lead, mentor, and supervise the Graduate Admission team to ensure high-quality service and support across all graduate programs.
Required Qualifications | Experience in managing professional employees in a higher education setting. 5 years of college/university Admission Office experience with increased responsibility over time. Previous experience creating domestic and international recruiting plans. Demonstrated experience in customer service, effective interpersonal communication, public speaking, and organizational skills.
Desired Qualifications | Knowledge of the PeopleSoft ERP system. Knowledge of Slate CRM. Experience in digital marketing and social media recruitment strategies. Experience in Graduate Admission at a not for profit higher education institution.
Special Instructions to Applicants | Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate
Minimum Number of References | 3
Maximum Number of References | 6
Responsibilities | Manage the activities of the Office of Graduate Admission Manage the development of the Graduate piece of the ERPWork with Marketing, Slate CRM, and the schools to develop publications, direct mail, and other recruitment and outreach materials and activities Create and oversee training of Graduate Admission Staff, Program Staff, and Faculty in admission management software, processes and best practices. Manage budget including recommendations for necessary budget adjustments and request enhancements. Work with Graduate programs, Admission Operations and Admission counselors to maintain admission policy and procedures. Analyze enrollment trends and prospect data to inform short- and long-term strategies. Provide actionable insights and recommendations to institutional leadership and program partners. Lead, mentor, and supervise the Graduate Admission team to ensure high-quality service and support across all graduate programs.
Required Qualifications | Experience in managing professional employees in a higher education setting. 5 years of college/university Admission Office experience with increased responsibility over time. Previous experience creating domestic and international recruiting plans. Demonstrated experience in customer service, effective interpersonal communication, public speaking, and organizational skills.
Desired Qualifications | Knowledge of the PeopleSoft ERP system. Knowledge of Slate CRM. Experience in digital marketing and social media recruitment strategies. Experience in Graduate Admission at a not for profit higher education institution.
Special Instructions to Applicants | Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate
Minimum Number of References | 3
Maximum Number of References | 6
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Letter of Recommendation 1
Optional Documents
- Letter of Recommendation 2
MAIN CAMPUS
One University Drive
Orange, CA 92866
(714) 997-6815
RINKER HEALTH SCIENCE CAMPUS
9401 Jeronimo Road
Irvine, CA 92618
© 2019 CHAPMAN UNIVERSITY
One University Drive
Orange, CA 92866
(714) 997-6815
RINKER HEALTH SCIENCE CAMPUS
9401 Jeronimo Road
Irvine, CA 92618
© 2019 CHAPMAN UNIVERSITY
Contact Us
Office of Human Resources
One University Drive
Orange, California 92866
TalentServices@chapman.edu
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Office of Human Resources
One University Drive
Orange, California 92866
TalentServices@chapman.edu
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
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