Edtech.com's Summary

St. Louis Community College is hiring an Enrollment Services Counselor I (Multiple Campus Openings). The role is the primary point of contact for current and prospective students, supporting them through admissions, placement testing, financial aid, advising, and class registration. Counselors work in the college’s student information systems, including CRM Recruit and Banner, to keep service and documentation running smoothly.

Highlights

Guide prospective and current students and their families on admissions, student aid, and enrollment services through a range of communication channels.
Help students through the application process, including admissions applications, transcript and residency requirements, and financial aid applications.
Conduct student need analysis, perform federal verifications, and package student aid, including certifying federal loan eligibility.
Maintain and update student account information in Banner and other student record systems, monitoring and investigating any discrepancies.
Serve as a point of contact for registration changes, minimal advising, and other enrollment-related student inquiries.
Assist with purchasing requisitions, maintain purchase orders, and review budget availability.
Bachelor’s degree or equivalent and over three years of relevant full-time experience; an internal candidate with an Associate’s degree and two to four years in higher education enrollment services or student affairs may also qualify.
Earn the NASFAA credential for verification within the second year of employment.
Good communication skills, attention to detail, and competent computer skills.
Full-time, non-academic affairs position at $45,835 in an office environment, with flexible hours that include some nights and weekends.

Enrollment Services Counselor I (Multiple Campus Openings) Full Description

Position Summary

The Enrollment Services Counselor I is the primary point of contact for current and prospective students, providing comprehensive support throughout the enrollment and registration process, including admissions, placement testing, financial aid, advising, and class registration, while utilizing systems like CRM Recruit and BANNER to ensure seamless service and documentation.

Primary Duties Performed

Provide guidance to prospective and current students and families on admissions, student aid, and enrollment services through various communication channels
Assist students with the application process, including admissions applications, transcript and residency requirements, and financial aid applications
Conduct student need analysis, perform federal verifications, and package student aid, including certifying federal loan eligibility
Maintain and update student account information, including monitoring and investigating discrepancies
Serve as a point of contact for students, providing assistance with registration changes, minimal advising, and other enrollment-related inquiries
Utilize and manage relevant software systems, such as Banner, for student information and document management
Assist with purchasing requisitions, maintaining purchase orders, and reviewing budget availability
Additional duties as assigned

Qualifications/Experience

Bachelor’s Degree or equivalent and over three (3) years of relevant full-time experience.
An internal candidate with an Associate’s Degree or equivalent and two to four (2-4) years of experience in higher education working in Enrollment Services or Student Affairs and the willingness to learn and perform the job.
All employees must earn the credential for NASFAA verification within their second year of employement.
Must possess good communication skills, be attentive to details and demonstrate competent computer skills.

Working Conditions

Generally works in an office environment
Ability to work flexible hours including some nights and weekends

Physical Requirements:

Negligible

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Enrollment Services Counselor I (Multiple Campus Openings)

Edtech.com's Summary

Enrollment Services Counselor I (Multiple Campus Openings) Full Description

Processing Coordinator, Admissions Office

Dual Enrollment Outreach Professional

Transfer Credit Evaluator

Enrollment Services Counselor II

Admissions Assistant