Edtech.com's Summary

St. Louis Community College is hiring an Enrollment Services Counselor II. The role is the main point of contact for current and prospective students and their families, guiding them through admissions, financial aid, advising, and registration. Counselors at this level also take on a specialty area such as Federal Work Study, international or veteran certifications, or campus support.

Highlights

Guide prospective and current students and their parents through the admissions, student aid, and enrollment process while serving as the primary counselor for a working caseload of students.
Help students complete the FAFSA and other financial aid applications, explaining aid options, eligibility, and awards.
Evaluate credentials on student applications to determine eligibility for admission, financial assistance, veteran services, or visa documentation.
Assist students with course selection, class schedules, registration, and initial degree audits, using college systems to move them smoothly from admissions to registration.
Provide added support in a specialty area such as Federal Work Study, certifications, or campus support, which covers daily campus operations including cashiering, reception, testing, and campus tours.
Build working knowledge of Enrollment Services policies and procedures to deliver exemplary customer service.
Bachelor’s degree or equivalent and over three years of relevant full-time experience; an internal candidate with an Associate’s degree and two to four years in higher education enrollment services or student affairs may also qualify.
Earn the NASFAA credential for verification within the second year of employment.
Good communication skills, attention to detail, and competent computer skills.
Pay of $49,234 annually in a full-time, non-academic affairs position.

Enrollment Services Counselor II Full Description

Position Summary

The Enrollment Services Counselor II is the point of contact for current and prospective students, providing information and services throughout the enrollment and registration process, including admissions, financial aid, advising, and registration. Enrollment Service Counselors II have expanded responsibilities that include specialized areas such as Federal Work Study, international certifications, veteran certifications, and campus support services.

Primary Duties Performed

Provide guidance to prospective and current students and parents on the admissions, student aid, and enrollment services process
Assist students with completing FAFSA and other financial aid applications, including explaining aid options, eligibility, and awards
Evaluate credentials on students' applications to determine eligibility for admission, financial assistance, veteran services, or visa documentation
Provide additional student support in one of the specialites areas such as FWS, certifications, or campus support.
Campus support include daily campus operaitons such as (cashiering, receptionist, testing, campus tours and other duties to assist the campus providing an exceptional student experience.
Provide exemplary customer service by building knowledge of Enrollment Services policy and procedures
Assist with student course selection, creating class schedules, registration, and initial degree audit
Serve as the primary counselor for a working caseload of students
Utilize systems to assist students in making a seamless transition from admissions to registration
Additional duties as assigned

Qualifications/Experience

Bachelor’s Degree or equivalent and over three (3) years of relevant full-time experience.
An internal candidate with an Associate’s Degree or equivalent and two to four (2-4) years of experience in higher education working in Enrollment Services or Student Affairs and the willingness to learn and perform the job.
All employees must earn the credential for NASFAA verification within their second year of employement.
Must possess good communication skills, be attentive to details and demonstrate competent computer skills.

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Enrollment Services Counselor II

Edtech.com's Summary

Enrollment Services Counselor II Full Description

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