Enrollment Services/Admissions Advisor, Celina, Ohio

Edtech.com's Summary

Wright State University is hiring an Enrollment Services/Admissions Advisor. The role involves providing integrated enrollment services and outreach throughout the student lifecycle, enforcing enrollment policies with strong customer service, recruiting prospective students, and assisting with marketing efforts.

Highlights

Provide student enrollment advising and express services, including registration, financial aid assistance, and cashiering duties.
Engage in recruiting efforts such as campus tours, attendance at college fairs, and organizing on-site events.
Assist with managing social media presence and contribute marketing insights.
Use of CRM/ERP systems like Salesforce, Slate, Marketing Cloud, or Banner preferred.
Minimum annual salary of $44,000 with full-time (100% FTE) employment.
Requires a Bachelor’s degree and at least 2 years of experience in enrollment services, customer service, marketing/sales, or related field, including one year working with students.
Valid Driver’s License required; reliable transportation necessary for travel and university vehicle operation.
Position is within the Lake Campus Student Services department.
Successful teamwork and communication skills with students about enrollment policies are essential.
Work includes some evening and occasional weekend hours.

Enrollment Services/Admissions Advisor, Celina, Ohio Full Description

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Please see Special Instructions for more details.

This position is located at Lake Campus, Celina OH

Position Information

Position Information (Default Section)

EEO Statement	Wright State University is an equal opportunity employer.
Faculty Rank or Job Title	Enrollment Services/Admissions Advisor, Celina, Ohio
Job Category:	Administrative (exempt/non-exempt)
Department	Lake Campus Student Services
EEO number:	26P164
Position FTE	100%
Minimum Annual or Hourly Rate	$44,000
Salary Band:	S03
Job Summary/Basic Function:	The Enrollment Services/Admissions Advisor will provide high quality, efficient, and integrated services and outreach efforts throughout the entirety of the student lifecycle.The Advisor will explain, deliver, and enforce a wide array of enrollment policies and related services in a manner characterized by strong customer service and a student centric approach. Additionally, the Advisor will engage in the recruitment and admissions advising of prospective students to Wright State University, and assist with marketing efforts.
Minimum Qualifications	Bachelor’s degree completed by start date with minimum of 2 years of experience in an enrollment services area, customer service, marketing/sales, or related field. One of those years working with students and can include pertinent experience earned prior to bachelor’s degree completion. Demonstrated success participating as a member of an interdependent work team. Demonstrated success communicating with students and others about enrollment services or related policies and procedures. Valid Driver’s License.
Preferred Qualifications	Master’s degree Experience with Salesforce, Slate, Marketing Cloud, Banner or similar complex CRM/ERPs.
Essential Functions and percent of time:	40% Student Enrollment Advising and Express Services: Assist students and their families with Express Services (Admissions, Financial Aid, Bursar, and Registration). Services can be delivered face to face, via phone, email and in large and small group settings. Examples of enrollment advising, and services may include but are not limited to: Registration activity for classes, and related functions. Record release requests. Process administrative drops and notifying students of schedule modifications. Seek, obtain, accept, receive, maintain eligibility for, and return loans, scholarships, and grants. Meet financial obligations to the University via available payment methods and strategies. Provide Wright One card assistance, including card deposits, balance information, and utilize the tools for creation of new and replacement cards. Perform cashiering duties and balances cash drawer, processing payments both in person and via mail. Learn to use and increasingly use self-service resources (such as WINGSExpress, Schedule Planner, WINGS, WINGS Resource Center) and electronic forms, scan to submit paper forms, and perform other self-service functions that reduce phone calls and foot traffic. Request special review through appeals, petitions, escalations, or other processes. Other services to be determined. 40% Recruiting: Represent Wright State in the community, engage with prospective students, and coordinate recruitment activities or programs. Examples of Recruitment Activates include: Provide on-campus tours and maintains a thorough knowledge of Lake Campus programs, information, facilities, and history. Attend college fairs and other external events. Organize on-site events such as open houses, fairs, etc. Facilitate connecting prospective students to faculty, other services, and offices to aid in decision-making and financial planning. Work with Community Coordinator to promote housing at the Lake Campus. 10% Marketing Assistance: Assist with the overall management of the comprehensive social media presence for the Lake Campus, and provides insight and examples based on observations in the recruitment field. 10% Other Duties as Assigned
Essential Functions and percent of time (cont'd):
Non-Essential Functions and percent of time:
Working Conditions	Climate controlled office environment with high volume of customer service traffic. Requires some evening and occasional weekend hours. Reliable transportation is required due to travel. Driver’s License required. Must meet University requirements to drive a university vehicle. To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources. Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.
Special Instructions to Applicants	This position is located at Lake Campus, Celina OH
Posting Date	02/19/2026
First Consideration Date:	02/26/2026
Closing Date
Open Until Filled	Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you or will you have a Bachelor’s degree completed by start date?
- Yes
- No
* Do you have a minimum of 2 years of experience in an enrollment services area, customer service, Marketing/Sales, or related field? One of those years working with students and can include pertinent experience earned prior to bachelor’s degree completion.
- Yes
- No
* Do you have a valid driver's license?
- Yes
- No
* How did you hear about this position at Wright State University? Please check all that apply.
- WSU Careers website
- Academic Careers
- Academic Keys
- Chronicle
- Diversity in Higher Ed
- Diverse Issues in Higher Ed
- Facebook
- HBCU
- Higher Ed Jobs
- Inside Higher Ed
- LinkedIn
- Social Media
- Personal referral
- Women in Higher Ed
- Other
- Job Fair or Hiring Event

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Original Job Description