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Colorado State University

Enterprise Software Service Lead

🇺🇸 Fort Collins, CO

🕑 Full-Time

💰 $82K - $100K

💻 Information Technology

🗓️ June 25th, 2025

ITIL ITSM

Edtech.com's Summary

Colorado State University is hiring an Enterprise Software Service Lead. This role directs the enterprise software licensing program for both CSU Fort Collins and CSU Pueblo campuses, manages a team of specialists, and serves as the primary software liaison across campus communities ensuring effective software licensing administration. The position involves overseeing licensing procurement, vendor management, lifecycle management, user access, and support for campus-wide accessibility needs.

Highlights

  • Oversee and lead the CSU enterprise software licensing program including procurement, renewal, and vendor management.
  • Manage a team specializing in software licensing procurement, support, and accessibility compliance.
  • Administer enterprise software licensing lifecycle, centralized license administration, and automated licensing and deprovisioning.
  • Lead development and evaluation of cost recovery models for software licensing services.
  • Coordinate with CSU Procurement, Office of General Counsel, IT Accessibility Center, and Finance teams.
  • Utilize IT Service Management (ITSM) principles and ITIL framework to improve enterprise software services.
  • Require a Bachelor's degree in business or information technology or related experience; 3+ years in technology support, procurement, or software licensing roles.
  • Preferred experience includes policy development for software licensing, knowledge of ICT accessibility standards, ITIL framework, and supervision experience.
  • Annual salary range is $81,900 - $100,000 with a full benefits package.
  • Reports to the Assistant Vice President for Experience and Collaboration within the Division of Information Technology.