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Old Dominion University

Help Desk Services Specialist

🇺🇸 Norfolk, VA

🕑 Full-Time

💰 TBD

💻 Other

🗓️ August 19th, 2025

Edtech.com's Summary

Old Dominion University is hiring a Help Desk Services Specialist. The specialist provides library services to users at the Perry and Music Libraries, while supporting operations including report contribution, policy development, and the supervision of student assistants.

Highlights
  • Provide library services for Perry and Music Libraries users.
  • Support library operations such as contributing to reports, policies, and procedures.
  • Hire, train, and supervise student assistants.
  • Use Microsoft Word and Excel for technical documentation and data presentation.
  • Demonstrate customer service, problem-solving, and critical thinking skills.
  • Possess effective interpersonal, oral, and written communication abilities.
  • Experience with integrated library systems, circulation functions, and media equipment.
  • Knowledge of library systems, organization, and Library of Congress classification.
  • Some supervisory experience and some experience working in higher education.
  • Annual salary begins at approximately $33,828, commensurate with education and experience.