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Bright Horizons

Human Resources Business Partner - New York

🇺🇸 Remote - NY

🕑 Full-Time

💰 $90K - $95K

💻 Human Resources

🗓️ October 5th, 2025

Edtech.com's Summary

Bright Horizons is hiring a Human Resources Business Partner. The role involves acting as a strategic partner to business leaders, providing HR guidance to improve employee relations, engagement, and productivity while aligning HR practices with organizational goals. The partner also manages complex employee relations issues, ensures compliance with employment laws, and supports diversity and inclusion initiatives.

Highlights
  • Establish and maintain collaborative relationships with business leaders and employees.
  • Provide daily performance management guidance, including coaching and disciplinary actions.
  • Manage and resolve complex employee relations issues through thorough investigations.
  • Ensure compliance with employment laws and partner with the legal department as needed.
  • Use analytics to identify trends and develop strategies for employee engagement and retention.
  • Support diversity, equity, and inclusion goals in collaboration with the DEI team.
  • Provide guidance on business unit restructuring, workforce planning, and succession planning.
  • Minimum 7 years of HR experience, including at least 3 years in employee relations.
  • Proficient with Microsoft Office Suite; knowledge of HRIS preferred.
  • Annual salary range: $90,000 – $95,000 with benefits including medical, dental, vision, 401(k), and insurance coverage.

Human Resources Business Partner - New York Full Description

Human Resources Business Partner - New York

New York, New York, United States of America, 10001

Corporate
Full time
  
The Human Resources Business Partner will serve as a strategic business partner to organizational leadership and employees in designated business units. They will align Human Resources practices with business goals to support the organization’s success. The Human Resources Business Partner will provide daily Human Resources guidance, and recommend Human Resources strategies to improve work relationships, employee engagement, and productivity. They will maintain an effective level of business literacy about the assigned business unit's financial position, goals, culture and competition.

This is a Remote position available in the United States, this person would reside in New York City.

Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Responsibilities:
  • Establish a collaborative working relationship with business leaders in assigned business units and across organization. Be present and visible in assigned worksites to build relationships with leaders and employees. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. 

  • Provide day to day performance management guidance around coaching, counseling, career development and disciplinary action. Provide HR policy guidance and interpretation. 

  • Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Follow up with urgency to ensure employee relations issues are resolved promptly. 

  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance. Partner with the legal department as needed/required.  

  • Utilize data and reporting analytics to identify trends and offer recommendations for addressing areas where improvement is needed. Review relevant data with assigned business leaders to develop and implement strategies focused on engagement and retention, and monitor progress and success of these strategies.  

  • Guide operational leadership in the areas of diversity, equity and inclusion in collaboration with DEI team. Support awareness training objectives, company goals, and inclusive employment practices.  

  • In collaboration with other COEs within the HR organization, provide guidance in administration of HR practices. Leverage COEs to support the objective and goals of business units. 

  • Provide guidance and input on business unit restructures, workforce planning and succession planning. 

  • Ensure fair and equitable practices with employees including compliance with company policies and local, state and federal legal standards. Respond to employee complaints and inquiries with urgency.  

  • Perform other related duties as assigned.  

Qualifications:
  • Bachelor's Degree or HR Certification is preferred
  • 7 years of proven HR experience with a minimum of three years of employee relations experience
  • Multi-site service industry preferred
  • Ability to travel to assigned business units within New York City (50% travel).
  • Minimum of 3 years of experience resolving complex employee relations issues
  • Working knowledge of multiple human resource disciplines, including compensation and benefits, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws
  • Must have excellent interpersonal, verbal and written communication skills and the ability to work in a fast-paced environment and handle multiple projects. 
  • Excellent organizational skills and attention to detail required. 
  • Problem solving, diplomacy and good judgment in considering the impact of decisions is essential. 
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. 
  • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. 
  • Excellent time management skills with a proven ability to meet deadlines. 
  • Must be a critical thinker and have strong analytical and problem-solving skills. 
  • Proficient with Microsoft Office Suite or related software. 
  • Knowledge of HRIS preferred. 
  • At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Compensation:
The annual salary for this position is between $90,000 – $95,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Life insurance
  • Long-term and short-term disability insurance

Deadline to Apply:
This posting is anticipated to remain open until 10/7/2025.Compensation: $90,000 - $95,000 / year

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.