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University of Florida

IT Generalist III

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $61K - $65K

💻 Information Technology

🗓️ August 13th, 2025

CCNA

Edtech.com's Summary

UF Information Technology (UFIT) is hiring an IT Generalist III to join their Infrastructure and Communication Technology unit. The role involves supporting and maintaining moderately complex network systems, troubleshooting audio/visual and end user technology issues, and developing network and communication solutions across multiple campus locations.

Highlights

  • Maintain and troubleshoot layer-1 and layer-2 network infrastructure components.
  • Provide A/V and end user technology support, including installation and configuration of hardware and software.
  • Manage Zoom Rooms, Crestron XIO, scheduling panels, EMS scheduling, and public computers.
  • Support building network infrastructure for statewide WAN, campus LANs, wireless access, and core networks.
  • Required knowledge of OS environments, Active Directory, Microsoft Office Suite, Adobe Suite, G Suite, Dropbox, and cloud services.
  • Minimum qualifications: bachelor's degree and four years of relevant experience or equivalent combination.
  • Preferred certifications include CCNA and CompTIA A+ or Network+.
  • Experience in desktop support and video management/streaming platform troubleshooting is advantageous.
  • Expected salary range: $61,000 - $65,000, based on education and experience.
  • Position requires regular travel between the Gainesville and Jacksonville campuses during the first six months and a valid Florida driver’s license.