IT Infrastructure Technician, Field Operations

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $50K 💻 Information Technology 🗓️ April 16th, 2026

TCP/IP DHCP CCNA

Edtech.com's Summary

UF Information Technology (UFIT) is hiring an IT Infrastructure Technician to join its Infrastructure and Communication Technology Services (ICT) team. This entry-level position involves supporting, maintaining, and troubleshooting moderately complex campus network systems by adding, removing, changing, and repairing infrastructure elements as part of the Field Operations team.

Highlights

Troubleshoot and resolve moderate to complex network issues related to layer-1 and layer-2 infrastructure.
Configure layer 2 network electronics such as switches and hubs following network design guidelines.
Evaluate network performance and perform periodic maintenance to improve systems.
Implement best practices for network infrastructure during construction, renovations, and upgrades.
Serve as a technical resource for coworkers and customers on network issues in small to medium-size buildings.
Must obtain CCNA certification or equivalent within the first 12 months of employment.
Requires an associate's degree with two years of experience or a high school diploma with four years of experience; college coursework or technical training may substitute for experience but not the degree.
Preferred qualifications include a bachelor's degree in computer science or related field, knowledge of networking protocols (TCP/IP, DHCP, DNS, ICMP), and experience with physical network infrastructure.
Expected salary around $50,000, commensurate with education and experience, plus a competitive benefits package.
Supports teaching, learning, research, and service across the University of Florida campus and related institutions.