Edtech.com's Summary

The employer is hiring an IT Senior Systems Administrator to manage escalated IT issues, drive system improvements, and support infrastructure upgrades. The role involves final helpdesk escalations, systems administration including virtualization and network systems, project work on network and server upgrades, and mentoring of team members.

Highlights

Handle final helpdesk escalations and complex IT issues.
Manage systems administration tasks such as virtualization, directory and permissions management, core network systems, and backups.
Lead project work including network upgrades, server/role upgrades, and image creation.
Maintain complete documentation and vendor/carrier management.
Strong expertise in Active Directory, DNS, DHCP, Exchange, Teams, WDS/MDT, Microsoft Server Technologies, server virtualization (VMWare/HyperV), encryption, and SentinelOne EDR.
Experience with antivirus/malware/ransomware prevention and remediation and network design/deployment.
Knowledge of Microsoft and Linux server operating systems and networking hardware such as Cisco, Aruba, Ubiquiti WLAN APs, and firewalls including Fortinet, Juniper, and Watchguard.
Minimum of five years in systems administration or architecture with strong interpersonal and communication skills.
Pay range of $65,000 to $75,000 with comprehensive benefits including medical, dental, vision, 401(k) with employer match, paid time off, and parental leave.
Responsibilities include mentoring junior staff and organizing tasks within the IT support team.

IT Senior Systems Administrator Full Description

IT Senior Systems Administrator

Job Category: IT

Requisition Number: ITSEN001926

Full-Time
Hybrid
Saint Paul, MN 55108, USA

Job Details

Description

Position Summary

The IT Senior Systems Administrator ensures department success in a fast-paced environment by identifying and remediating escalated and complex issues relating to information technology. This position is also responsible for identifying and driving system improvements.

Department support and project work is the primary responsibility of the IT Senior Systems Administrator. The IT Senior Systems Administrator supports infrastructure improvement and mentorship of team members located in multiple locations on a variety information technology practices. All requests for assistance will be recorded and responded to via the helpdesk ticketing system.

Responsibilities

Final Helpdesk Escalations
Systems Administration
- Virtualization
- Directory / permissions management
- Core network systems
- Tier two integrations
- Backups
- Vendor / carrier management
- SQL
Project work
- Network upgrades
- Server / role upgrades
- Image creation
Establish and maintain complete documentation
Other duties as assigned

Education & Skill Requirements

Minimum five years systems administration or architecture.
Strong interpersonal and communication skills. Capable of explaining complex procedures both verbally and written.
Comfortable approaching users to understand their requirements.
Ability to work and solve problems independently, on a team, and under the direction of IT management.
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Able to read and understand schematics, signal flow diagrams, and architectural drawings.
Expert knowledge of current technology and trends in the information technology field.
Able to research, evaluate and recommend solutions based on an analysis of department needs and existing infrastructure.
Able to communicate effectively with customers and co-workers.
Able to organize, prioritize, and delegate tasks to appropriate IT support staff.
Able to mentor, aid and coach junior colleagues.
Firm understanding of the following systems:
- Active Directory
- DNS
- DHCP
- Exchange
- Teams
- WDS / MDT
- Microsoft Server Technologies
- Microsoft Licensing
- Server virtualization VMWare / HyperV
- Server data plane
- Encryption technologies
- SentinelOne EDR
- Analyzing error logs
- Antivirus / Malware / Ransomware prevention and remediation
- Network design and deployment
- Microsoft and Linux server operating systems
- Cisco / Aruba / Ubiquiti WLAN APs & controllers
- Fortinet / Juniper / Watchguard firewalls
- Policy and scheduled action automations
- Vendor licensing

Pay Range: $65,000-75,000K

US Benefits:

Medical (offer three various plans with Aetna) - employee and employer contributions
Dental - employee and employer contributions
Vision - employee and employer contributions
Health Savings Account with a company contribution if participating in an HDHP plan
Flexible Spending Account
Employer paid Life and ADD Insurance
Supplemental Life and ADD available for purchase
401(k) plan with Employer Match
160 hours of Paid Time Off
Philanthropy Time
Parental Leave

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Original Job Description

IT Senior Systems Administrator

Job Category: IT

Requisition Number: ITSEN001926

Full-Time
Hybrid
Saint Paul, MN 55108, USA

Job Details

Description

Position Summary

Responsibilities

Final Helpdesk Escalations
Systems Administration
- Virtualization
- Directory / permissions management
- Core network systems
- Tier two integrations
- Backups
- Vendor / carrier management
- SQL
Project work
- Network upgrades
- Server / role upgrades
- Image creation
Establish and maintain complete documentation
Other duties as assigned

Education & Skill Requirements

Minimum five years systems administration or architecture.
Strong interpersonal and communication skills. Capable of explaining complex procedures both verbally and written.
Comfortable approaching users to understand their requirements.
Ability to work and solve problems independently, on a team, and under the direction of IT management.
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Able to read and understand schematics, signal flow diagrams, and architectural drawings.
Expert knowledge of current technology and trends in the information technology field.
Able to research, evaluate and recommend solutions based on an analysis of department needs and existing infrastructure.
Able to communicate effectively with customers and co-workers.
Able to organize, prioritize, and delegate tasks to appropriate IT support staff.
Able to mentor, aid and coach junior colleagues.
Firm understanding of the following systems:
- Active Directory
- DNS
- DHCP
- Exchange
- Teams
- WDS / MDT
- Microsoft Server Technologies
- Microsoft Licensing
- Server virtualization VMWare / HyperV
- Server data plane
- Encryption technologies
- SentinelOne EDR
- Analyzing error logs
- Antivirus / Malware / Ransomware prevention and remediation
- Network design and deployment
- Microsoft and Linux server operating systems
- Cisco / Aruba / Ubiquiti WLAN APs & controllers
- Fortinet / Juniper / Watchguard firewalls
- Policy and scheduled action automations
- Vendor licensing

Pay Range: $65,000-75,000K

US Benefits:

Medical (offer three various plans with Aetna) - employee and employer contributions
Dental - employee and employer contributions
Vision - employee and employer contributions
Health Savings Account with a company contribution if participating in an HDHP plan
Flexible Spending Account
Employer paid Life and ADD Insurance
Supplemental Life and ADD available for purchase
401(k) plan with Employer Match
160 hours of Paid Time Off
Philanthropy Time
Parental Leave

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