Media Production Specialist

🇺🇸 Auburn, WA

🕑 Full-Time

💰 $53K - $84K

💻 Information Technology

🗓️ September 29th, 2025

Canvas ITIL WCAG

Edtech.com's Summary

Auburn University is hiring a Media Production Specialist. The role involves leading innovative media initiatives for the Office of Information Technology, producing digital content, designing visuals, and managing IT communication channels to engage the campus community. The specialist will also create training videos, support outreach events, and provide Tier 1 IT service desk backup.

Highlights

Manage digital communications including social media, YouTube channel, and promotional designs for OIT
Develop and coordinate video content for training, knowledge base articles, and IT onboarding.
Lead outreach initiatives such as campus events and new employee orientation
Provide Tier 1 IT service desk support including evening on-call duties.
Research and apply best practices in IT communications and training technologies.
Ensure all digital content complies with ADA, Section 508, and WCAG accessibility standards.
Required: Bachelor’s degree in Communications, Broadcasting, Film/TV Production, Computer Graphics, or related field plus 4 years of relevant experience.
Skills include knowledge of instructional methods, social media marketing, media technology support, and design of marketing materials and videos.
Desired experience in university IT support, Tier 1 client support, mentoring, ITIL and incident management, and teamwork.
Compensation range: $52,560 to $84,100 annually.