Ohio University
IT Support Associate
🇺🇸 Athens, OH
🕑 Full-Time
💰 $17 - $21 per Hour
💻 Information Technology
🗓️ July 23rd, 2025
Edtech.com's Summary
- Provides first-level technical computing support and related services including production control, software, hardware, and operating systems.
- Trains faculty and staff on multimedia equipment and troubleshoots operational and technical issues.
- Sets up, maintains, upgrades, and repairs multimedia equipment and computer systems.
- Runs diagnostics, installs operating systems and device drivers, assembles and tests computers and peripherals.
- Assists with infrastructure configuration and executes test plans according to project scope and quality requirements.
- Maintains compliance with software licensing and maintenance agreements.
- Requires knowledge of standard technology support procedures with a high school diploma or GED plus minimum 2 years of technology support experience; equivalent combinations accepted.
- Preferred qualifications include associate's degree, experience with remote support tools and endpoint management solutions like SCCM, JAMF, Intune, and strong communication skills.
- Employment type is full-time regular within Information Technology department, classified under AFSCME 3200 bargaining unit.
- Compensation ranges from $16.84 to $21.48 per hour with benefits including medical, vision, dental, paid holidays, sick leave, vacation, tuition waiver, and retirement plans.
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