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Ohio University

IT Support Specialist

🇺🇸 Athens, OH

🕑 Full-Time

💰 $19 - $25 per Hour

💻 Information Technology

🗓️ July 23rd, 2025

VMWare

Edtech.com's Summary

Ohio University is hiring an IT Support Specialist who provides mid-level technical computing support, solves complex problems, advises on equipment and software purchases, and manages software and hardware solutions to ensure data integrity. The role includes installing, configuring, and maintaining operating systems and servers, conducting audits, troubleshooting, and coordinating system upgrades.

Highlights
  • Provide mid-level technical support and troubleshooting beyond first-tier capabilities.
  • Advise on department purchases of hardware and software.
  • Plan, schedule, test, and coordinate complex software and system upgrades.
  • Install, configure, and maintain operating systems, workstations, servers, including web servers and VMware.
  • Conduct hardware and software audits to ensure policy and configuration compliance.
  • Require knowledge from an Associate’s degree in IT-related field plus 2 years of experience or equivalent education and training.
  • Preferred qualifications include Bachelor’s degree, experience with Windows and Mac OS support, problem-solving skills, project leadership, and effective communication.
  • Department: Information and Technology Office supporting university IT environment.
  • Compensation: Hourly wage range of $19.38 to $24.70 with comprehensive benefits including paid holidays, sick leave, tuition waiver, insurance, and retirement plan up to 14% company contribution.
  • Employment type: Full-time, 12-month appointment, typically Monday through Friday 8:00 am to 5:00 pm with flexibility for evenings or weekends if needed.