Kentucky Community & Technical College System
IT Support Specialist II
🇺🇸 Somerset, KY
🕑 Full-Time
💰 $42K
💻 Information Technology
🗓️ July 23rd, 2025
Edtech.com's Summary
- Install, maintain, troubleshoot, and support IT systems including hardware, software, telecommunications, and network infrastructure.
- Provide support for classroom information technologies and audio/visual systems.
- Document technical issues and resolutions effectively.
- Assist with information technology related training.
- Utilize knowledge of Microsoft applications, VOIP, CISCO and Juniper networking hardware, distance learning technologies, and virtualized IT environments.
- Requires Associate's degree in computer, technical or related field plus four years of related experience, or equivalent combination of education and experience.
- Preferred qualifications include a Bachelor's degree and experience in an educational environment supporting IT, networking, and telecommunications.
- Salary is $41,880 with a 12-month contract term and 37.5 standard hours per week.
- Position is part of the IT/Technology Solutions department at Somerset Community College.
- Benefits include health, vision, dental coverage, tuition reimbursement/waiver, retirement plan with employer match, paid holidays, vacation/sick leave, work-life balance, and employee assistance programs.
IT Support Specialist II Full Description
- Exceptional health care, vision, dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Duties:Install, maintain, troubleshoot, and support information technology systems including computer hardware and software, telecommunications, network infrastructure, and operating systems on multiple platforms. Set up and provide support for classroom information technologies, maintain information technology system reliability and security; provide audio/visual/information technology system support and provide information technology related training. Perform other duties as assigned.
Minimum Qualifications:Associate's degree (computer, technical or related field), and four years of related experience, or equivalent. An equivalent combination of education and experience on a year-for-year basis.
Preferred Qualifications:Bachelor's degree (computer, technical or related field), and four years of related experience. Experience installing, maintaining, troubleshooting and supporting information technology, networking and telecommunications systems in an educational environment. Experience with Microsoft applications, VOIP, CISCO networking hardware, Juniper networking hardware, distance learning technologies, networking infrastructure, virtualized information technology environments, and audio/visual setup and support.
Employee Rights - Employee Polygraph Protection ActEqual Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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