University of North Carolina at Chapel Hill logo

University of North Carolina at Chapel Hill

IT Systems Analyst

🇺🇸 Chapel Hill, NC

🕑 Temporary

💰 $84K - $87K

💻 Information Technology

🗓️ July 23rd, 2025

Blackbaud CRM SQL

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring an IT Systems Analyst to assist with server systems administration for approximately 87 physical and virtual Microsoft Windows servers and SAN storage devices within the University Development Office. The role involves researching, planning, installing, integrating, and maintaining server systems and storage infrastructure, as well as managing Active Directory, SQL databases, system security, and performance tuning to support a campus-wide CRM system and related IT services.

Highlights

  • Assist IT Systems Specialist with administration of Microsoft Windows servers and SAN storage devices.
  • Maintain infrastructure for Blackbaud CRM (DAVIE) development database and related enterprise applications.
  • Manage Active Directory Administration, Group Policy, firewall maintenance, and IT systems security.
  • Perform SQL Server database monitoring, troubleshooting, performance tuning, backups, disaster recovery, and scripting for over 70 MS SQL databases.
  • Work closely with IT Systems Programmer Specialist and UDO Applications Development Team on server infrastructure and database environments.
  • Proficiency required with MS Hyper-V virtualization, clustered server technologies, Windows Server 2019/2022/2025, MS SQL Server 2019/2022, SSMS, SCCM, SAN/NAS storage systems, and PowerShell scripting.
  • Preferred experience includes SQL Server Reporting Services (SSRS), Dell and NetApp SAN technologies, Qualys vulnerability scanning, Microsoft System Center DPM, WSUS server, DNS, firewalls, and cloud services like Azure.
  • Must demonstrate strong analytical, troubleshooting, customer service, and communication skills.
  • Position type: Temporary Staff (EHRA NF), full-time 40 hours/week with salary range $84,000 - $87,360 for an 11-month appointment.
  • Educational requirement: Master’s degree with 1-2 years experience or Bachelor's degree with 2-4 years experience, or equivalent combination of education and experience.