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Loyola University Chicago

Law School Assistant Technology Specialist

🇺🇸 Chicago, IL

🕑 Full-Time

💰 $50K - $55K

💻 Information Technology

🗓️ January 3rd, 2026

Edtech.com's Summary

Loyola University Chicago is hiring a Law School Assistant Technology Specialist. This position delivers first-level technical computing and instructional technology support to Law School faculty, staff, and students, manages classroom technology systems, troubleshoots hardware and software issues, and assists with technology projects and event support, including exam periods and Weekend JD sessions.

Highlights

  • Provide maintenance, updates, and troubleshooting for classroom technology systems, serving as primary in-person contact for Weekend JD Program.

  • Perform initial intake and manage service requests for Law School computing support, including configuring and maintaining Windows and macOS hardware and software.

  • Support Law School exams through setup and communication, requiring availability during irregular and weekend hours.

  • Deliver training and create documentation for Law School faculty, staff, and students on technology systems.

  • Maintain security protocols and ensure compliance with relevant standards for Law School systems.

  • Collaborate with team members and proactively communicate to provide consistent, high-quality technical support.

  • Participate in technology projects supporting Law School faculty, staff, students, and departments.

  • Preferred qualifications include experience with Microsoft Exchange, Active Directory, SCCM, scripting languages, project management, and classroom AV technology.

  • Required skills include proficiency in Windows 10/11, macOS, Microsoft Office Suite, and understanding of network technologies.

  • Compensation range: $50,000 to $55,000 annually.

Law School Assistant Technology Specialist Full Description

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Please see Special Instructions for more details.
As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.

Position Details 
Position Details
Job Title ASSIS TECH SPECIALIST - LAW SCHOOL
Position Number 8101014
Work Modality Fully In-Person
Job Category University Staff
Job Type Full-Time
FLSA Status Exempt
Campus Chicago-Water Tower Campus
Department Name LAW LIBRARY
Location Code LAW LIBRARY COMPUTER CENTER (02710D)
Is this split and/or fully grant funded? No
Duties and Responsibilities
Summary:

Law School Computing Services (LSCS) delivers efficient and effective technical support services to Law School students, staff, and faculty across all the Law School’s programs (Full-time and Weekend J.D. and non-J.D. programs) that enhance the educational experience and promote operational excellence consistent with ABA requirements. LSCS partners with Law School’s Offices of the Dean, Administration, and Academic Affairs to establish the Law School’s strategic vision, priorities, and goals related to instructional and classroom technology. Additionally, LSCS collaborates with University Information Technology Services to advocate for the technology needs of the Law School and to promote the implementation of technology best practices. To meet the evolving needs of the Law School and to ensure continued compliance with ABA standards, LSCS is open and receptive to new information, ideas, and approaches, works to keep abreast of new and evolving technologies, and is adaptable. All members of the LSCS team are prepared to respond to changing priorities based on the time of the semester and special projects and initiatives. The ability to work on evenings or weekends to support special events, Weekend JD in-person sessions, and final exams is required.

The Law School Assistant Technology Specialist provides first level technical computing and instructional technology support to Law School faculty, staff, students and events and supports project-based work. This position supports classroom technology systems and executes a range of technical tasks and troubleshooting related to Law School desktop and classroom hardware, software, and systems. The Law Assistant Technology Specialist proactively communicates with the LSCS team and members of the community regarding service requests, events, or other tasks and projects, creates user documentation, and provides training to Law faculty, staff and students, as directed.
All staff in the School of Law report to the Associate Dean for Administration. Additionally, Law School Assistant Technology Specialist is accountable to the Director of Law School Technology.

Essential Duties and Responsibilities include the following:

1. Provide classroom technology and media support to Law School users. This includes:
  • Providing maintenance, updates and troubleshooting of classroom technology systems;
  • Serving as a LSCS primary in-person point-of-contact for the Weekend JD Program;
  • Advising faculty and staff on classroom technology requirements and limitations;
  • Preparing room(s) with proper equipment for events (e.g. classroom teaching, meetings, seminars, etc.); and
  • Troubleshooting issues as they arise for online course/conference moderators and attendees.

2. Provide first level technical computing support and related services to Law faculty, staff, and students. In consultation with the Director of Law Technology and the Sr. Technology Specialist, establish priorities for service request resolution and coordinate which resources are required to resolve open service requests according to established procedures. This includes:
  • Performing the initial intake of new LSCS requests for service and managing requests through the tracking system through to completion.
  • Configuring, maintaining and troubleshooting Law school Windows and Mac hardware and software, including deploying new hardware, maintaining a hardware and software inventory database, installing new software releases, system upgrades and patches on Law School systems, and other tasks as assigned.
  • Providing Law faculty, staff and student training for Law School software and hardware systems. Creating and maintaining user and system documentation.

3. Support Law School Exams. Assist with the pre-exam setup, communication, and support during exam periods. This may require irregular and/or weekend hours.

4. Work as a member of a team on various types of technology projects that support Law staff, faculty, students and departments. This includes responding to changing priorities based on the time of the semester and special projects and initiatives, alternating between desktop and instructional technology support to meet the needs of the unit, working independently and with other team members to troubleshoot and resolve service requests and questions from Law School users, and proactively asking questions and seeking clarification.

5. Maintain security protocols for Law School systems and ensure compliance with relevant standards.

6. Work collaboratively and proactively communicate to deliver consistent, high-quality support.

7. Be available to support specific the various educational programs and conferences taking place at the law school, as well as support weekend JD needs.

8. Perform additional tasks as needed, supporting various IT projects and contributing to operational improvements.
Minimum Education and/or Work Experience
-Bachelor’s degree in related area or equivalent experience desirable.
-2+ years of technical experience or related field desirable.
-Project management experience.
-Experience providing technical training or related field.
Qualifications
Preferred Qualifications:

  • Excellent verbal and written communication skills.
  • Excellent problem solving abilities.
  • A strong work ethic, a positive attitude and work well in a team environment.
  • A self-starter and capable of working independently and as part of a team.
  • Have a commitment to continuous skills improvement and learning.
  • Experience and understanding of customer service and customer relations.
  • Willingness to take the initiative on projects and issues that arise.
  • Experience or Knowledge of the following or related, preferred:
  • Microsoft Exchange or similar e-mail systems.
  • Configuring, maintaining and troubleshooting Windows 10/11 and macOS hardware and software. Active Directory, and Classroom and AV technology
  • Network technologies, Microsoft SCCM, scripting languages, security networks, databases, telecommunications
  • Project management experience.
  • Providing technical training or related.
Certificates/Credentials/Licenses

  • General knowledge of commonly used industry concepts, practices, and procedures.
Computer Skills
  • Proficient in Windows 10/11 and macOS
  • Advanced Microsoft Office Suite skills
  • Microsoft Exchange or similar e-mail systems.
  • Experience configuring, maintaining and troubleshooting Windows 10/11 and macOS hardware and software. Active Directory, and Classroom and AV technology
  • An understanding of network technologies.
  • Experience using: Microsoft SCCM
  • Ability to work with or learn at least two scripting languages
Supervisory Responsibilities No
Required operation of university owned vehicles No
Does this position require direct animal or patient contact? No
Physical Demands Repetitive Motions
Working Conditions Irregular Hours
Open Date 01/02/2026
Close Date
Position Maximum Salary or Hourly Rate $55,000ann
Position Minimum Salary or Hourly Rate $50,000/ann
Special Instructions to Applicants
As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.

About Loyola University Chicago
Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.

Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.
Quick Link for Posting https://www.careers.luc.edu/postings/34371
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor’s degree in a related field or equivalent experience and at least 2 years of technical or related experience?
    • Yes
    • No
  2. * Why do you want to work for Loyola University Chicago?

    (Open Ended Question)

  3. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
  4. * How do your personal values align with Loyola University Chicago's mission and values?

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application

Optional Documents

Loyola University Chicago | Information: (773) 508 - 6000
1032 W Sheridan Rd | Chicago, IL | 60660
2018 (c) Loyola University Chicago | University Policies

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