TrueNorth Companies, L.C.
Learning & Development Specialist
LMS
Edtech.com's Summary
TrueNorth is hiring a Learning & Development Specialist. The specialist will manage learning programs and systems, support training initiatives, and coordinate development efforts to promote individual growth and align with company talent goals. They will engage colleagues in continuous learning and development while handling administrative and logistical aspects of training and development programs.
Highlights
- Manage learning management systems (LMS), update content libraries, and maintain training records.
- Facilitate trainings, onboarding, and cross-divisional learning experiences for employees.
- Coordinate new hire training plans and support leadership development programs like Pathfinder.
- Assist with event logistics and team-building activities within the Human Systems Team.
- Create and maintain internal training content, communications, and development portals.
- Manage external learning vendors, licensed content, coaching programs, and partnership engagements.
- Collect and analyze participant feedback and learning data for program improvements and leadership reporting.
- Process training applications, reimbursements, and track learning investments.
- Required skills include proficiency with Copilot, Microsoft Office (Word, Excel, Outlook, PowerPoint), and LMS administration experience preferred.
- Qualifications: Preferably a four-year degree with 2-4 years of experience in Learning & Development or HR.
Learning & Development Specialist Full Description
Learning & Development Specialist
Cedar Rapids, IA, US
TrueNorth is seeking a Learning & Development Specialist to join our Human Resources team in Cedar Rapids, IA. This role is ideal for a collaborative, detail‑oriented professional who communicates with empathy, manages learning programs and systems effectively, and helps guide colleagues and teams through development, change, and continuous improvement. TrueNorth uses our core values of Exceptionalism, Collaboration and Resourcefulness to enthusiastically serve our clients, colleagues and communities. Our ideal candidates are hungry, humble and smart!
About TrueNorth Companies:
Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!
What TrueNorth Offers:
TrueNorth offers a lineup of excellent benefits to all full-time employees, including:
- Annual Bonus
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) with Company Contributions
- Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
- Paid Volunteer Time Off and Donation Match Program
- Tuition reimbursement and paid certifications, licenses, designations
- Employee Assistance Program (EAP) and wellness program with financial incentives
- Hybrid Work Schedule
- $3,000 Referral Bonus
The primary responsibility of the Learning and Development Specialist is to assist with defining and executing learning and development initiatives for colleagues within the organization. The Learning and Development Specialist will support the firm establishing, developing, delivering, and documenting programs and processes necessary to engage individuals in learning opportunities that support individual growth plans and insurance-specific knowledge, in alignment with overall firm talent development goals.
Essential Job Functions:
- Provide administrative and colleague support for learning systems and content libraries, including LMS administration, troubleshooting, content updates, and records maintenance.
- Facilitate and support engaging trainings, orientation sessions, onboarding, and cross‑divisional learning experiences for colleagues.
- Coordinate, track, and support new hire training plans, serving as a backup facilitator as needed.
- Assist with planning, organizing, and proctoring leadership development programs, including Pathfinder and other development initiatives.
- Support the Human Systems Team (HST) with event logistics, training sessions, team builders, and learning-related coordination.
- Create, update, and maintain internal training content, materials, communications, calendars, and L&D portal information.
- Coordinate and manage external learning offerings, vendors, licensed content, coaching programs, and partnerships, including engagement and quality assurance tracking.
- Collect, analyze, and report participant feedback, attendance, and learning data to support continuous improvement and leadership updates.
- Process training-related applications, OJT documentation, reimbursements, expense allocation, and track individual L&D investments.
- Utilize team tools to manage projects, support colleague development and engagement initiatives, travel to regional offices as needed, and perform other duties as assigned.
Credentials:
- A four-year degree preferred.
- Two to four years of previous experience in Learning & Development or Human Resources (HR) is required.
- Experience with Copilot, Microsoft Office, including Word, Excel, Outlook, and proficient PowerPoint functions required.
- Experience in Learning Management Systems administration preferred.
- Experience in building presentations and curating training content.
Skills:
- Builds strong, approachable relationships and creates a welcoming environment for open communication.
- Communicates clearly and persuasively, delivering structured, engaging information to diverse audiences.
- Demonstrates strong emotional intelligence, empathy, and discretion when handling sensitive or confidential information.
- Plans, organizes, and executes work efficiently with accuracy, follow‑through, and attention to detail.
- Identifies problems, analyzes solutions, and drives effective outcomes through sound judgment and influence.
- Guides individuals or teams through change, process improvements, and organizational transitions.
- Leads and supports others to achieve goals, providing encouragement, feedback, and accountability.
- Effectively utilizes technology, systems, and software to stay organized and resolve routine technical issues.
Why TrueNorth?
We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.
TrueNorth is honored to be recognized by the Corridor Business Journal as one of the Coolest Places to Work!
TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.
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