Manager, Student Services

• Operational Leadership (30%): Provides day‑to‑day management and oversight of health promotion, health education, and prevention program operations.
• Staff Supervision & Development (25%): Leads, supervises, and supports professional staff delivering core prevention and health education services.
• Program Coordination & Delivery (20%): Ensures consistent, high‑quality implementation of prevention curricula, workshops, trainings, and service protocols.
• Assessment, Data, & Reporting (10%): Supports data collection, evaluation processes, and impact reporting to guide program improvement and demonstrate outcomes.
• Campus Partnerships & Collaboration (10%): Serves as an operational liaison to campus partners to coordinate services, trainings, and shared prevention goals.
• Other directives as assigned (5%)

• Supervise, mentor, and evaluate professional staff delivering health promotion and prevention services.
• Oversee daily operations for harm reduction, STI/HIV testing, mental health promotion, violence prevention, substance education programs, and other health education focuses.
• Maintain and update standard operating procedures to support consistent and effective program delivery.
• Manage workflow, schedules, staffing coverage, and resource needs for assigned program areas.
• Oversee wellness coaching services, including service protocols, documentation processes, and quality assurance.
• Coordinate the intake, planning, and scheduling of workshops, trainings, and campus presentation requests.
• Ensure that all programs are delivered using evidence‑informed, responsive, and relevant approaches.
• Support the collection, tracking, and analysis of program utilization and outcome data.
• Contribute to the creation of mid‑year and annual reports summarizing program reach, trends, and impacts.
• Collaborate with campus partners, departments, and units to support joint programming and operational coordination.
• Oversee the ordering, inventory, and distribution of program materials, supplies, and educational resources.
• Identify opportunities to improve program processes, accessibility, and effectiveness.
• Assist in onboarding, training, and supporting new professional staff members.
• Serve as a resource and operational point of contact for staff, faculty, and campus stakeholders.
• Respond to emerging health promotion needs and adjust program operations accordingly.
• Support the team in developing responsive, relevant, and timely new programming based on emerging trends, university priorities, student needs, and team directives.
• Other duties as assigned.

• Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).
• Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred.
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

• Ability to work independently; demonstrate strong communication (both verbal and written) skills; demonstrate evidence-based and innovative program development, coordination, facilitation, and assessment skills.
• Requires a bachelor’s degree in public health, health promotion, social work, educational leadership, business administration or a related area 
• Demonstrated leadership skills in planning and directing employees and processes to effectively monitor and develop direct reporting staff and to ensure the smooth operation of department goals. Completion of provided supervisory training within one year of employment may be required.
• Experience in collegiate wellness initiatives and health education curriculum development for college-aged students.
• Wellness Coaching certification required or on track to complete certification within 6 months.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.