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University of North Carolina at Chapel Hill

On-site Computing Specialist

🇺🇸 North Carolina, NC

🕑 Temporary

💰 $30 per Hour

💻 Information Technology

🗓️ July 29th, 2025

Edtech.com's Summary

University of North Carolina at Chapel Hill is hiring an On-site Computing Specialist to provide direct desktop support to faculty, staff, and graduate students in the College of Arts and Sciences. The specialist will support Windows, macOS, and mobile devices, troubleshoot hardware, software, and network issues, and collaborate with the Office of Arts and Sciences Information Services team to maintain a secure and efficient computing environment.

Highlights
  • Provide hands-on desktop support for faculty, staff, and graduate students in the College of Arts and Sciences.
  • Support Windows, macOS, mobile devices, and Microsoft Office 365 applications.
  • Diagnose and resolve hardware, software, and network-related issues.
  • Work closely with the Office of Arts and Sciences Information Services Computing Specialists team.
  • Requires proficiency with Windows, macOS, Microsoft Office 365, Active Directory, and basic networking concepts.
  • Experience managing IT support tickets and delivering excellent customer service skills.
  • Minimum qualifications include an Associate's or Bachelor's degree in relevant technical fields and 1-3 years of related IT experience.
  • Preferred experience includes prior higher education IT support, familiarity with UNC Chapel Hill IT systems, and remote support tools.
  • Temporary full-time position with a proposed start date of August 18, 2025, lasting 6 to 11 months.
  • Compensation is $30.00 per hour with a standard Monday to Friday, 8 AM to 5 PM schedule.