OneStop Advisor (Enrollment Management)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $44K 💻 Enrollment 🗓️ February 12th, 2026

Edtech.com's Summary

The University of Florida is hiring a OneStop Advisor in the Division of Enrollment Management. This role delivers centralized student-centric enrollment services, managing high-volume inquiries related to admissions, registration, records, financial aid, scholarships, and billing while collaborating with multiple university offices to resolve complex cases.

Highlights

Serve as the first point of contact for enrollment services via phone, in-person, email, and Gator360.
Explain academic programs, systems, and applicable regulations clearly to students.
Manage case documentation and research issues across multiple student records systems.
Provide mentorship and training to OneStop student assistants and offer second-tier support for escalated cases.
Contribute to process improvements and special projects as assigned by leadership.
Required to hold a bachelor's degree or equivalent education and experience.
Preferred familiarity with financial aid, registrar, admissions, billing, or related student-services systems such as PeopleSoft or Gator360.
Expected annual salary is $43,888 with comprehensive health, dental, vision insurance, retirement plans, paid time off, and tuition assistance benefits.
Demonstrated strong customer service, communication, and the ability to handle sensitive information professionally.
Role is part of a collaborative effort between University Registrar, Admissions, Student Financial Aid and Scholarships, and University Bursar offices.